BoomDevs

Hello Sir,
We appreciate you taking the time to review on our WordPress Mobile Bottom Menu plugin. We’re glad that you found our assistance to be prompt and informed. Your recommendation means a lot to us, and it’s great to hear that the plugin is living up to your expectations.

Please do not hesitate to contact BoomDevs if you would like to discuss other plugins or themes that could enhance your website. We are grateful for devoted plugin users like you.

Once again, we appreciate your warm comments and trust.

Best,
BoomDevs

Hello sir,
Thank you for your feedback! We’re thrilled to hear that our solution worked well for you with the Top Table of Contents Plugin. It’s great to know that it met your expectations, and we’re always here to make sure you get the most out of our tools.

Our Top Table of Contents Plugin is designed to enhance the navigation and readability of your content, making it user-friendly for both site visitors and search engines. If there’s anything more you’d like to customize or adjust, please feel free to let us know—we’re here to help you get the best results.

Best, BoomDevs

Hello sir,
Thank you for your feedback! We’re thrilled to hear that our solution worked well for you with the Top Table of Contents Plugin. It’s great to know that it met your expectations, and we’re always here to make sure you get the most out of our tools.

Our Top Table of Contents Plugin is designed to enhance the navigation and readability of your content, making it user-friendly for both site visitors and search engines. If there’s anything more you’d like to customize or adjust, please feel free to let us know—we’re here to help you get the best results.

Best, BoomDevs

Hello sir,

We apologize for the inconvenience caused by this issue. Due to a recent update, some users experienced a critical error on their websites. We have identified and resolved the problem in our latest release, Version 1.3.23. Please update the plugin to this version to fix the error and restore functionality.

Thank you for your patience and understanding as we work to improve our plugin. If you have any questions or continue to experience issues, please don’t hesitate to reach out to our support team.

Best, BoomDevs

Hello sir,

We apologize for the inconvenience caused by this issue. Due to a recent update, some users experienced a critical error on their websites. We have identified and resolved the problem in our latest release, Version 1.3.23. Please update the plugin to this version to fix the error and restore functionality.

Thank you for your patience and understanding as we work to improve our plugin. If you have any questions or continue to experience issues, please don’t hesitate to reach out to our support team.

Best, BoomDevs

Hello Sir,
We sincerely regret the inconvenience you’ve encountered and greatly appreciate you bringing this issue to our attention. On behalf of our entire team, thank you for choosing our plugin.

Upon reviewing the problem, we identified that while enabling the debug log reveals some errors, there are no immediate issues impacting the functionality of the plugin or your site. Nevertheless, we are committed to swiftly addressing this matter and will be releasing an updated version soon to prevent similar issues from recurring.

Please be assured that we are dedicated to resolving any compatibility concerns promptly to minimize disruptions.

Thank you for your patience and continued trust in our product.

Best regards,
BoomDevs
Support Team

Dear Sir,

We sincerely apologize for the delay in responding to your previous ticket. Due to technical difficulties, your earlier inquiry was unfortunately overlooked. We deeply value your support as a user of our plugins and strive to ensure your satisfaction at all times.

I have escalated your issue to our support team, and you can expect a response shortly. Additionally, you’re welcome to reach out via our live support chat for quicker assistance.

Thank you for your understanding and continued trust in BoomDevs.

Best regards,
BoomDevs Support Team

We sincerely apologize, Sir, but this feature is unavailable in our plugin. However, we understand its importance and have added it to our development roadmap. Our team is committed to enhancing the plugin, and we plan to include this feature in a future update.

We appreciate your patience and understanding as we work to improve our product.

Thanks!
Boomdevs
Support Team

Hello Sir,

Thank you for using our product, and we genuinely appreciate your honest review. We value your feedback as it helps us improve and serve you better.

If you’re interested, we’d like to invite you to participate in our ongoing giveaway as a token of our appreciation. To join, please feel free to reach out to our live support team, who will provide you with all the necessary details and guide you through the process.

We look forward to your participation and thank you once again for your continued support.

Best regards,
Boomdevs
Support Team

Hello Sir,

I apologize for the delayed response. As you may be aware, Bangladesh has recently experienced significant civil unrest due to violent anti-government protests related to changes in student quotas. Unfortunately, during these protests, several locations, including data centers, were burned down. As a result, the government imposed an internet shutdown for six days, which severely impacted our operations. Although the internet has been restored today, it is currently running at limited speeds, but we are diligently working to resume normal operations as soon as possible.

Thank you for using our plugin and for sharing your valuable feedback. We truly appreciate your input. Our developer team is actively working on implementing the suggested improvements. We are committed to enhancing our plugin and will strive to add these features as quickly as possible. Your patience and support mean a lot to us.

If you have any further questions or need additional assistance, please do not hesitate to reach out. We are here to help and appreciate your understanding and patience during this time.

Thanks!
BoomDevs
Support Team

Hello sir,

Is this your forum at https://prnt.sc/KJF5MoucUoRR? Have you not created an account here? We have responded to your query there. Please communicate with us through that platform.

If you encounter any issues creating an account, you can do so at https://boomdevs.com/my-account-woocom/. We look forward to hearing from you.

Hello Sir,

We apologize for the inconvenience you’re experiencing. This issue is not common, so we need to investigate why it is happening in your case.

To proceed, please create a support ticket at Boomdevs Forums. Once you create the ticket, our support team will look into the issue. We may need temporary credentials for your site to conduct a thorough investigation and identify the root cause of the problem. This will help us resolve the issue more effectively and ensure that it doesn’t occur again in the future.

Thank you for your cooperation and patience. We are committed to resolving this for you as quickly as possible. If you have any other questions or need further assistance, please feel free to let us know.

Best regards,
BoomDevs
Support Team

Hello Sir,

Currently, AMP is not available in the existing version of our plugin. We are informing all our users about this. Additionally, we offer many other features that you won’t find in any other plugin. However, I want to assure you that our developer team is actively working on integrating AMP support, and we plan to release this feature in an upcoming update.

In the meantime, if you find our plugin useful, you can continue using it as it is. Rest assured that we are dedicated to improving our plugin and providing you with the best possible experience.

Thank you for your patience and understanding. If you have any further questions or need assistance, please feel free to reach out to us.

Thanks!
BoomDevs
Support Team

Hello Sir,

We have thoroughly tested our plugin, and everything is working fine on our end. To help us better understand and resolve the issue you are experiencing, we kindly ask you to create a support ticket at this link.

Once you’ve submitted the ticket, our dedicated support team will promptly investigate the problem and work on providing you with a suitable solution. Your satisfaction is our priority, and we are here to assist you every step of the way.

Thank you for your cooperation and understanding.

Best regards,
Boomdevs
Support Team

Hello Sir,
Thank you for taking the time to share your detailed feedback on our plugin. We appreciate your insights and are committed to addressing the concerns you raised. Here is a detailed response to each of the points you mentioned:

1. Customizer Access and Backend Customization:
   • We understand the importance of having a backend customization option. While the live preview within the customizer offers an immediate visual representation, we are currently working on adding a backend customization feature similar to what is available in the free version. This will provide greater flexibility and control over your settings.
2. Pre-Made Theme Settings:
   • When you set up a pre-made theme, all your settings are automatically connected to ensure the theme matches the demo exactly. However, if you switch from one pre-made theme to another, the settings will be replaced to reflect the new theme accurately. Keeping the old settings could result in discrepancies from the demo’s intended appearance.
3. Shortcodes Availability:
   • It seems there may be some confusion regarding the availability of shortcodes. Our plugin does support shortcodes, and you can find them in the plugin section. These shortcodes allow you to insert menus wherever you need on your site, offering greater customization.
4. Settings After Plugin Update:
   • We apologize for any inconvenience caused by the issue with settings being lost after an update. Our plugin updates are designed to preserve your settings. If you experienced a loss of settings, it may be due to a specific problem that we should investigate. Please reach out to our support team so we can address this issue directly.
5. Import/Export Option:
   • We are actively working on an import/export option for settings. Our development team is making significant progress, and this feature will be included in an upcoming update very soon. This will make it easier for you to manage and transfer your settings.

We value your patience and understanding as we work to improve our plugin. Our support team is always here to assist you with any issues or questions you may have. We aim to make your experience as seamless and positive as possible.

Thank you once again for your valuable feedback. We look forward to providing you with a more refined and user-friendly plugin experience.

Best regards,

BoomDevs Support Team