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  • Thread Starter Booktastik

    (@booktastik)

    Hi Carlo. We’re still having problems. When the plugin syncs with campaign monitor, after the initial synchronisation, it is moving all the users to the deleted folder and wiping their category information (on campaign monitor). Why would this be happening?

    Cheers

    Dionne

    Thanks Carlo. That added description will help others. It really would be good if your plugin included subcategories because for my site, for example, the subscriber chooses what genres they want under the book category. If your plugin had that functionality, it would be perfect for me. As it is, I can’t use it because that is the information I need to be copied across.

    Hi, Carlo. I’ve had major problems as well. When I tried to use the Campaign Monitor Synchronisation plugin to add subscribers from my wordpress site to a Campaign monitor list, it kept giving me error screens, but now the list that I was trying to add to has had all the subscriber custom fields deleted. Even now, it goes from 4 custom fields, to 30, to 1 (different each time I login to CM) and random subscribers end up in the deleted section in Campaign Monitor, even though I have done nothing. Campaign Monitor have tracked the use of the API code to my wordpress website. What is going wrong? I have deactivated the plugin and the random changes have stopped, but I have already lost all the custom field details for my subscribers that where already on Campaign Monitor.

Viewing 3 replies - 1 through 3 (of 3 total)