booklysupport

Hello Ryan, we’ll go ahead and mark this thread as resolved. You can always reach out to us in the future whenever you have any doubts or concerns.

The Bookly plugin and its add-ons are hosted on your server, and we do not have access to your hosting provider’s database. Hence, we do not collect or store any personal information.

Many thanks for your awesome review –?it’s very important for us!

Thank you for your feedback. We can address all the concerns you mentioned.

For the business hours, please check your staff member’s working schedule in the Staff Members section and ensure your time zone settings are correctly configured. We recommend selecting a city in your WordPress timezone settings instead of using fixed hours (WordPress > Settings > General > Timezone).

To resolve the category issue, assign each service to a category, and the ‘Uncategorized’ option will disappear. If you prefer not to use categories, you can hide the drop-down field when publishing your booking form.

For the employee field, you can set a default value in your form. Please see how to do this here https://support.booking-wp-plugin.com/hc/en-us/articles/115004318425-How-can-I-set-default-Service-Category-Employee-value-via-http-GET

Additionally, if you’d like, you can hide this field altogether. More details can be found here https://support.booking-wp-plugin.com/hc/en-us/articles/207146905-Can-I-hide-Category-Service-Employee-fields-from-the-booking-form

We hope this helps, and we’d appreciate it if you would consider updating your rating. Your feedback means a lot to our team.

Hi, please let me know if the issue persists. You can also test all add-ons by generating your demo version: https://www.booking-wp-plugin.com/create-your-free-sandbox/

Add-ons can be activated in the Plugins section.

Hi, we replied to you with Ticket #303001.

Hi, we replied to you with Ticket #302984.

Hi, please contact us at [email protected] so that we can check the issue.?

Hello. We replied to you via the ticket #302606, please check.

Hello. We’re sorry to hear you’re experiencing issues. We are committed to ensuring that our product meets the highest standards of quality and customer satisfaction, and we are ready to investigate the issue on your end to determine what is affecting the proper functionality of the plugin. Unfortunately, the website access you previously provided no longer works. If you’d like to proceed and allow us to identify the cause of the issue, please provide access to your WP admin panel via the ticket #302606.

Hi Ryan, please contact us at [email protected], so we can look into this matter.

Many thanks – it’s very important for us!

Feel free to reach out whenever you have any questions or concerns.

Many thanks for your feedback –?it’s very important for us! Feel free to reach out to us whenever you have any questions or need assistance.

Hi there.

Thanks for your message.

Yes. By default, the booking page is available to any user. If you don’t have plugins that enable you to limit access to any content on your site, then it’s available to all visitors.

Many thanks –?it’s very important for us!