Bontact Multichannel Live Support

Hi JacquiG,

Thanks for your feedback ??

As a first solution you can go directly into the dashboard using this address
https://dashboard.bontact.com/html/login.aspx

Can you please share print screens so we could see what is the issue you see on your WP admin?

Hi vitaligerasimov,

Thanks for highlighting the issue

Issue is resolved you can now view the widget in IE 11

Thanks,
Bontact Support

Hi,

Thanks for your feedback, please update to version 1.0.6 the issue is resolved

BR,
Bontact Support

Hi,

Thanks for your feedback, we will add the option to log out from your account and sign up with a different user..

Meantime a quick fix will be to remove the plugin and install again, while using the new username to register

Hope this helps…
Bontact Support

Hi gerygreen,

I’m sorry to hear about your experience, I would love to set up a time and discuss your issue or you can email us at [email protected] and I’m sure we will solve your issue

Thanks

Glad to hear! How did it go?

Hi,The current product doesn’t support pre payment by the user, maybe in the future. we do have a timer and you can allow the call only after payment on your website.
All the best.

Sorry for the delay, the problem was solved, you can try now.
I’m sure you’ll enjoy the product

You are absolutely right – we’ll get better:)

If the free package is not suitable for your customer, you can get a free trial full business package for one month including:
10 Rep + 1,000 minutes of callback + 1000 SMS
Send us an email to [email protected] and we’ll send you a link to a free trial package.
Have a great day.

Hi,
1.You can see the full bontact plans starting from 39$-119$
2. We have a free version including:
2 chat Rep +10 minutes of callback +10 SMS

we are here for any quastion
https://bontact.com/pricing/