Bojan Katusic

Hi @riccardo79

Can you please try updating to the latest version of the MainWP Dashboard 4.3.1 and see if that solves the issue?

Additionally, please try temporarily deactivating all plugins except for the MainWP Dashboard and see if that helps.

Thank you for your patience.

We have tried to reproduce this issue for many days, but unfortunately, it simply does not occur in our setup.

We have tried using the path changing only available in the free version of the plugin and all the path changing that’s available in the Pro version. We have observed no issues with MainWP Dashboard functionality with either of those two plugin versions.

Additionally, we have tried changing all paths only on the child site and on both the Dashboard and the child site. We then used this Dashboard and Child site for many days testing other unrelated stuff – meaning, it was in daily use. And still, not once has the Child Site disconnected or shown any issues at all.

We must conclude that the issue is caused by a combination of some other factors and not just the Hide My WP Ghost plugin.
If you manage to isolate the additional factors that are causing this issue, please let us know, and we will investigate further.

Hey @jubilo

It’s been some time since we heard back from you. I’ll assume that the issue has been resolved and mark the thread as resolved.

Hey @denisgomesfranco

Thank you for the thoughtful suggestions.

Please feel free to create them on our Feedback site. That way, others can vote for it, letting us know which features our users want the most.

@jubilo

Thanks for the update.

Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

Hey @jubilo

Can you please run an SSL check for that website on a third-party service and see if there are any issues?

And is Cloudflare the Certificate Authority for that certificate?

Hi all,

We’ve managed to isolate the cause of this issue.
Please see this help article for more information about how to resolve it: https://kb.mainwp.com/docs/how-to-fix-the-empty-manage-sites-table-after-update-to-version-4-3/

If you would still be facing the same issue, please open a private ticket so we can assist you.

Hey @denisgomesfranco

Thank you for informing the MainWP community about the interaction of MainWP Update detection and the DISALLOW_FILE_MODS feature.

And you are correct in the assumption that this is not an issue with MainWP but simply a consequence of the functionality of DISALLOW_FILE_MODS.

Hey @artprojectgroup

Thank you for reporting this issue to us.

The development team has addressed it, and the fix for it will be available in the next version of the plugin.

Hey @artprojectgroup

Thank you for reporting this issue to us.

The development team has addressed it, and the fix for it will be available in the next version of the plugin.

@maks131313
Thank you for the update.
Perfect! We’re glad it’s working fine now.

@ukraine777
If you are still facing the same issue, please open a private Help Desk ticket so we can investigate your setup further.

@ukraine777

Thank you for getting back to us.

As has been mentioned, PHP 8.1 is not fully supported by MainWP yet.

And since we couldn’t reproduce the issue with Admin path changing, please open a private Help Desk ticket so we can investigate the issue further.

The issue for PHP 8 has been fixed. Just to reiterate, MainWP is not yet fully compatible with PHP 8.1.

The new version of MainWP Child Reports will be released soon.

Thank you again for reporting this to us.

The issue has been fixed.

The new version of MainWP Child Reports will be released soon.

Thank you again for reporting this to us.

The issue has been fixed.

The new version of MainWP Child Reports will be released soon.

Thank you again for reporting this to us.