bobsled

I had no luck with my host’s support, but they did try. ??

I changed verions back and forth so they could check.

But probably as I expected, they said that a PHP code change probably related to /cached_html_pages/ after v 4.7.10 is most likely causing the server error, and advised me to stay on this version until there is a fix.

I’m testing on one of my small sites and these server errors don’t seem to affect performance. But to be on the safe side, I have rolled back to v 4.7.10 for now.

Hopefully, your dev team can find a solution for this issue.

I’ve logged a support request with my host regarding this fastcgi issue, @isaumya

I’ll let you know once I receive a reply.

I’m seeing this critcal issue, too.

It’s not a big deal, but wouldn’t it be better to move it to “recommended improvements”.

At least then, there would be no red warning label on Site Health.

Okay. So how do we proceed from here?

I can. But surely this must be an issue with the plugin, since this is not occuring with any version up to 4.7.10.

What’s changed?

To me, it’s not logical to chase this with my host as yet, when the issue seems be clearly related to the plugin update.

Can you check what’s changed with the plugin first?

How do I do that?

No, they are not fatal PHP errors, only a message. So it’s not a make or break issue.

But they are occururing very often as you can see from the time stamps below.

atlaslit.com [Wed Jul 17 08:20:29.221082 2024] [fastcgi:error] [pid 20977:tid 140174799636224] [client 156.236.142.181:0] FastCGI: server “/home/clients/99d25ec0f0515fd8faba31adc21b928c/.config/apache/atlaslit.com/.fpm/php5.external” stderr: PHP message: /home/clients/99d25ec0f0515fd8faba31adc21b928c/web/atlaslit.com/wp-content/wp-cloudflare-super-page-cache/atlaslit.com/cached_html_pages/d02c3029ac128b5dd145afe1f583c47680525e00.tmp

atlaslit.com [Wed Jul 17 07:22:51.748333 2024] [fastcgi:error] [pid 21103:tid 140174570743552] [client 54.76.207.236:0] FastCGI: server “/home/clients/99d25ec0f0515fd8faba31adc21b928c/.config/apache/atlaslit.com/.fpm/php5.external” stderr: PHP message: /home/clients/99d25ec0f0515fd8faba31adc21b928c/web/atlaslit.com/wp-content/wp-cloudflare-super-page-cache/atlaslit.com/cached_html_pages/a907420b6df62ef1d88eb238cdd1037162f7da83.tmp

atlaslit.com [Wed Jul 17 06:55:03.109289 2024] [fastcgi:error] [pid 24475:tid 140174696634112] [client 66.249.66.39:0] FastCGI: server “/home/clients/99d25ec0f0515fd8faba31adc21b928c/.config/apache/atlaslit.com/.fpm/php5.external” stderr: PHP message: /home/clients/99d25ec0f0515fd8faba31adc21b928c/web/atlaslit.com/wp-content/wp-cloudflare-super-page-cache/atlaslit.com/cached_html_pages/6cb304255cfc4b027d55a4a43b77b42f575a3208.tmp

atlaslit.com [Wed Jul 17 06:03:07.432574 2024] [fastcgi:error] [pid 11614:tid 140174612707072] [client 146.70.192.164:0] FastCGI: server “/home/clients/99d25ec0f0515fd8faba31adc21b928c/.config/apache/atlaslit.com/.fpm/php5.external” stderr: PHP message: /home/clients/99d25ec0f0515fd8faba31adc21b928c/web/atlaslit.com/wp-content/wp-cloudflare-super-page-cache/atlaslit.com/cached_html_pages/c4e0112dea70ab9c59eb604ae765f7ae03319cba.tmp, referer https://atlaslit.com

Let me know if you need any more details.

I’ve had to rollback my sites to 4.7.10 @isaumya

Both new versions create a stream of hundreds of PHP errors on my server. I noted a couple of examples in an earlier message.

Hopefully, there’s a fix coming soon for this.

I’m still seeing PHP errors on my site with 4.7.12, @urbancowboy1994

But my other site using 4.7.10 is showing no errors.

So I don’t belive the lastest update has addressed the issue. Hopefully, there will be a further update to resolve the issue.

I just tried again with the new version. It seemed to populate better than when I last tried.

However, there are plenty of errors showing on my server. Here’s a couple of examples.

atlaslit.com [Mon Jul 15 11:04:19.428580 2024] [fastcgi:error] [pid 5793:tid 140174688241408] [client 38.128.66.10:0] FastCGI: server "/home/clients/99d25ec0f0515fd8faba31adc21b928c/.config/apache/atlaslit.com/.fpm/php5.external" stderr: PHP message: /home/clients/99d25ec0f0515fd8faba31adc21b928c/web/atlaslit.com/wp-content/wp-cloudflare-super-page-cache/atlaslit.com/cached_html_pages/94add2edb5171e9c57ade9f21429210ed2066804.tmp

atlaslit.com [Mon Jul 15 11:04:13.699837 2024] [fastcgi:error] [pid 4995:tid 140174579136256] [client 38.128.66.10:0] FastCGI: server "/home/clients/99d25ec0f0515fd8faba31adc21b928c/.config/apache/atlaslit.com/.fpm/php5.external" stderr: PHP message: /home/clients/99d25ec0f0515fd8faba31adc21b928c/web/atlaslit.com/wp-content/wp-cloudflare-super-page-cache/atlaslit.com/cached_html_pages/326c720747fe28572a1928f40f76706f5a95a46d.tmp

• This reply was modified 4 months, 2 weeks ago by bobsled.

Thanks for getting back on this.

I’ve tried swapping versions, 4.7.10 and 4.7.11 a few times, and there’s definitely a difference in perfomance.

The new version is much slower to populate, and misses many hits, even from the preloader.

Can you take a look?

Very happy to see the plugin has been updated now.

After more than 24 hours, all is still fine.

But just as a check, is the new one cache rule the same as the previous four, but simply combined?

As far as I can tell, all the elements look the same.

I’ve reactivated the new one cahce rule, and all seems fine now.

The Ninja contact form is now loading correctly.

I’m not sure why, but I purged the cache a few times, and then everyting was fine.

I’ll monitor it for a few days before making the change to my main site.

But for now, all is good.

Okay. I’ll investigate the option.