bmilligan15

Hi, @snippet24!

I apologize for the delay here!

I’ve created a ticket with our development team to investigate this issue. The moment I receive any feedback, I’ll be sure to let you know.

Thank you!

Hi @bardinellis!

I apologize for any trouble! Both our latest version of Envira Gallery and Envira Gallery Lite should be compatible with PHP 8+.

That specific error appears to be coming from the paid version of Envira Gallery. If coming from Envira Gallery Lite, I would expect to see the error read ‘wp-content/plugins/envira-gallery-lite/’ instead of ‘wp-content/plugins/envira-gallery/’.

Do you happen to have the paid version of Envira Gallery installed on the website? If so, can you please tell me the version number?

Thank you!

• This reply was modified 2 years, 2 months ago by bmilligan15.

Hi, @mvsparksfly!

Thanks for contacting us!

You can absolutely put multiple galleries on one page :). I would just be sure that you’re on the latest version of PHP, and enable lazy-loading for those specific galleries.

Please let me know if this helps!

Hi, @andyward75!

Thanks for reaching out. I apologize for any trouble!

On my end, I’m seeing the lightbox images load, but the thumbnails are appearing as broken images.

Since you’re using the premium version of Envira Gallery, would you mind contacting us at https://enviragallery.com/account/support/ so we can further investigate this for you? This forum is for Envira Gallery Lite (our free version), specifically.

Thank you!

Hi @teryg93 ,

The PDF viewer size is calculated on the initial page load but with AJAX elements such as tabs, accordions, and sliders, the viewer size is calculated and doesn’t adjust further as the elements are opened and closed because the event calling the calculation isn’t called again. To fix this, please see https://wp-pdf.com/kb/the-viewer-doesnt-display-at-all-or-at-wrong-size-when-inside-a-javascript-based-tab-or-ajax-page-transitions/ in particular the first section regarding the “resize” event. This is something that would need to be added to your theme (preferably as a child theme’s custom JS file or as part of a customization plugin). You may require assistance from the theme developer if you are not comfortable coding for yourself.

• This reply was modified 2 years, 2 months ago by bmilligan15.

Hi @rccservice

I apologize for the trouble! I did just respond to your support ticket regarding this issue. Since this involves the paid version of our plugin, lets continue our conversation there :).

Thank you!

Hi @dvelop-it!

Thanks for contacting us! I apologize for the trouble!

I’m currently able to view the slider on my end across multiple browsers. Is there a specific browser that’s currently giving you trouble?

Also, it looks like you may be using the paid version of our plugin, correct? If so, can you please contact us at https://soliloquywp.com/members-area/support/ so we can further investigate this for you? This forum is specifically for our free version of Soliloquy :).

Thank you!

Hi @digitalpopups

I’m currently seeing multiple jQuery errors within the console, which are most likely preventing the gallery from appearing. I’ll attach a guide here that might help walk you through resolving these issues: https://kinsta.com/blog/jquery-is-not-defined/

Please let me know if this helps!

Hi, @agrtechnology

I apologize for any trouble! I’d like to take a deeper look at this for you. Can you please send us a ticket at https://enviragallery.com/account/support/ so we can further investigate this for you?

Thank you!

Hi @digitalpopups

I apologize for the trouble! Can you please send me a direct link to where your galleries reside? I’m currently not seeing any of our galleries at that specific link.

Thank you!

Hi @dynamek!

I’m going to close this out, as we can continue our conversation via our support form.

Thanks!

Hi @shuhaher

Thanks for reaching out!

Any paid version of Soliloquy allows you to add videos to your sliders :). YouTube and Vimeo are both currently supported as well.

I’ll attach a guide here that walks you through this: https://soliloquywp.com/docs/how-to-add-videos-to-soliloquy/

Thanks!

Hi @fashionphotographerlosangeles

I apologize for any trouble. I’ve attempted to reach out twice within the past week. Please email me directly at brad at enviragallery.com and I’d be happy to assist.

Thank you!

Hi @stevegs

Thank you for bringing this to our attention! I was able to replicate this as well, and have opened a ticket with our team to investigate this. The moment I have any news to share regarding this, I’ll be sure to let you know :).

Thank you!

Hi @cregy

I apologize for the trouble!

Would you mind contacting us here so that I can take a deeper dive into this with you?

Thank you!