BluehostSupport

It sounds like you’re using the Wonder block to display your posts, but it’s defaulting to show the same set of recent posts in both blocks. Here’s how you can adjust the settings so that your second Wonder block shows posts #3, #2, and #1 instead of duplicating the most recent ones:Solution:

1. Edit the Wonder Block Settings:
   • Go to the page where you’ve added the Wonder blocks.
   • Click on the second Wonder block that’s showing the same posts (#6, #5, and #4).
   • Look for an option that allows you to customize the post query or post filter (this might be labeled as “Query” or “Post Settings” in the block’s settings panel on the right).
   • If you see an option to offset the posts (sometimes called “Post Offset” or “Starting Post”), adjust this number to skip the first 3 posts (set the offset to 3). This will display posts starting from post #3.
2. Preview and Save Changes:
   • Once you’ve set the offset, the second Wonder block should now display posts #3, #2, and #1.
   • Preview your page to ensure the changes look correct, then save your changes.

This method should let you show a different set of posts in the second Wonder block. If your theme or block editor doesn’t offer the offset option, you might want to look for a block plugin or theme settings that provide more control over post filtering.

If you are still running into an issue please reach out to our live support who will be happy to take a look at it or speak with our Professional Design Live Team and let them take care of the heavy lifting.

There are a few reasons that the feed may not be updating. Some of those reasons could be:

1. The cache needs to be cleared
2. You would need a new access token from Facebook.
   1. Meta (Facebook/Instagram) has added new permissions, so you’ll need to get a new access token and create a new FTS feed.

There could be more but since this deals more with the plugin and not the hosting itself, the best option would be to contact the plugin developer to see if there are any known issues with the plugin. 

Hello and thank you for reaching out! Unfortunately, we can’t speak on why WP STAGING is having difficulty with the restore, however if their team is able to provide you with specifics as to what is happening, our support team may be able to use that information to assist. Also, our support teams may be able to restore the data from our end. We take backups on our shared servers automatically and those backups may contain what you need, however this isn’t something that we can guarantee. 

If you have not recovered your content yet, please, reach out to our support teams and ask them what options we have for restoring your website, there may be more that we can do to help.

Hello and thank you for reaching out! We noticed in the GiveWP article that Robin mentioned they call out Caching and Low Processing Time Limits as possible causes. The processing time should be the same as the maximum execution time which can be changed in your php.ini file.  We even have an article title “How to Edit the PHP INI Settings” on bluehost.com that you can reference if you need more information about this. 

Regarding the caching, some of our hosting plans do use object caching, however we do not use memcache or memcacheD. It would be worth checking to see if you have any object caching enabled though WordPress or the installed plugins.  

Is GiveWP able to provide any specifics as to what is failing? If they could provide that, you could relay the information to our support teams for review. They would then be able to let you know with more certainty if we could assist further in this matter. ?

Hello and thank you for reaching out! A seasoned WordPress developer could likely create a database that would restore function to your website, however it may be easier to reach out to our support team and ask that they attempt to restore the missing content. We take backups on our shared servers automatically and those backups may contain what you need, however this isn’t something that we can guarantee.

If you have not recovered the database yet, please, reach out to our support teams and ask them what options we have for restoring your website, there may be more that we can do to help as these backups are normally retained for up to 30 days. ??

“It looks like you’ve done great troubleshooting on the site’s front end. To pinpoint the cause of the issue you’re experiencing, some additional server-side troubleshooting may be necessary. There are several potential causes, and we’ll need more information to replicate and address the issue. If it is a server response time issue there are several steps that you can take to optimize the site such as implementing server-side caching and optimizing the database and the database queries. You can find several helpful articles on optimizing WordPress in our Knowledgebase. Please don’t hesitate to contact our live support team or reach out to us on social media via X or Facebook. Let them know that www.remarpro.com referred you. We’re here and happy to assist!”

Hello and thank you for reaching out! Autoloaded Options normally come from your theme and plugins. If you have a large number of plugins you may want to make an effort to reduce those. If you don’t have a lot of plugins, these autoloaded options are managed in your database, specifically the wp_options table. I always recommend working with a developer if you are not familiar with database work as it can become fairly technical with a lot of potential pain points that can affect your site’s functionality.  

WordPress has an article on this along with some other optimization recommendations in their developer article titled “Optimization”. You may need to look through the “WordPress Developer Resources” section of their website to find more helpful information as well.  

Hello and thank you for reaching out! This may in fact be out of our scope, but we will do our best to give this a shot! We did some searching and found the following troubleshooting steps in a Printful article titled “What are the most common WooCommerce and WordPress errors and how to resolve them?” I would recommend taking a look to ensure you have covered everything they recommend.   

“This error may be caused by a misconfiguration of your WordPress server (status code 403). 403 means that your web server is refusing access to certain URLs.   

How to troubleshoot it?  

Check if your server allows access to the following endpoints and all subdirectories:  

• /wc-api/??

• /wp-json/wc/??

Other possible causes:  

• The server configuration is stripping off Basic Authentication Headers.??

• One of the installed plugins modifies the standard WordPress/WooCommerce API authentication.??

• The PHP-FPM module is causing authentication issues.???

How to troubleshoot it?  

There can be multiple reasons for this error, but most of them are happening on the server side.  
The first step is to check the server access logs that contain information about the 403 requests. If you don’t know how to do it or can’t access server logs, contact your hosting provider, explain the issue in detail, and ask them to troubleshoot the issue.”  

Regarding the endpoints and all subdirectories, you can check if these are working, and if API is enabled by adding /wc-api/v1/ to the end of your domain and then enter that into a browser. If you see code similar to what is seen here, https://www.woothemes.com/wc-api/v1, then that part should be OK. 

Another idea would be disabling all of the plugins in your WordPress website except Printful and WooCommerce before trying to finish the integration between the two. That should help eliminate a lot of variables and may allow them to connect. Be sure to reactivate the plugins that were disabled when you are done to ensure your website looks and feels correct. When you are enabling the plugins, be sure to do so one at a time and while checking Woocommerce and Printful plugins for issues. If one of the plugins that you are using is causing the error, you should be able to determine which one with this method.   

We do hope this helps and if you need additional help with this please, feel free to reach out to us on Facebook or Twitter/X so we can take a closer look, we would appreciate more information on this as there are quite a few things that could be causing the error message that you are seeing. If you do end up reaching out to them, please, be sure to mention that it was the www.remarpro.com team that referred you to them! 

Thanks for reaching out and welcome to Bluehost! You would probably have better luck uploading the backup using FTP as File Manager can be more unpredictable with large uploads/downloads. We would suggest taking a look at a couple of articles in our Knowledge Base on our website:

“Free WordPress Migration: How to Migrate Your WordPress Website” Is a good place to start. This article covers how to start our free WordPress migration service if you would like to try that option instead. It also has other migration options detailed within.

You may also want to check out “Manual WordPress Website Migration: How to Export/Import a WordPress Database” that would help you get connected to your FTP client and even explains the steps that you would need to take to migrate your website manually.

While our support team cannot move files for you, they may be able to help guide you through setting up the free migration or connecting via FTP if you have any issues. Feel free to reach out to us by phone or chat with any questions!

We understand WordPress can be a lot to deal with at times especially if you are new. Typically you should be able to re-publish the website through WordPress. If you haven’t already done so, please reach out to our live support by calling 844-303-1730 or at our website with 24/7 help chat and provide them with the error message you’re receiving so they can better assist you.?

This definitely looks like something we would want to take a closer look into with you. It could be an missing SSL, a security plugin, which you would want to disable to try to import, or that the files were not properly migrated. Alternatively, you may have an IP blocked on your .htaccess file. Some of that we can help with so long as all the required files made it over to our servers.

Our support team would be the best tool to help you determine exactly what is the source of the issue and how to fix it.  You can reach them 24/7 by chat, or by phone.

Let’s get you your credentials so your contact form submissions are reaching you. 

If you go to your WordPress dashboard from your Bluehost account, there is a Users tab in the top right-hand corner. From there, you can review and/or edit the information you need, including the username. Make sure to save any changes you make and try changing the email address again. Please feel free to reach out to our support team via chat or phone and we would be happy to help!?

This does sound like the domain on your original account is no longer properly pointed to your WordPress installation within your account holding your website. Fortunately, that is something our escalated support team should be able to assist you with through your existing case. It sounds like you are on the right track with support but feel free to reach out to us on Facebook or X (Twitter) if you are unable to get any help on your case within our 24–48-hour window

We understand most people may believe SiteLock is expensive and not worth the price, that just isn’t true. You’ll find the money and headache it saves in additional cleanings and maintenance of websites makes it well worth it. Removing an infection is a lot more involved than preventing one, Sitelock provides help with both. 

If you just keep restoring your site without putting some preventative measures in place (other than a free plugin), you are opening the door to be infected again. Once a website is infected, it is likely going to be targeted continually until it is properly secured with a service such as Sitelock. Once they see you are an easy target, they will just keep running the same program to keep infecting you because they already know how. Also, if you are restoring to an old version of WordPress, you may be keeping the door open. Sitelock works but there also must be updates done to make sure your WordPress version is up to date too. 

@ostinatofreak

Hi and thank you for reaching out! Dealing with malware can be very stressful. We secure our servers and do our part to make sure we have no vulnerabilities, however, if the account is not properly secured you could be susceptible to infection.?

We have some helpful articles in our knowledge base including “How to Remove Malware From WordPress Site” and “Malware FAQ”. We also have an article on how to reach SiteLock “How to Contact SiteLock Support”. 

Our live support should also be able to assist or escalate a ticket to be addressed.