Blog2Social-Support

Vielen Dank für Ihr tolles Feedback und das 5 Sterne Rating @wildenmann. ??
Es freut uns zu h?ren, dass Sie mit Blog2Social sehr zufrieden sind.

Thank you for your feedback @itfm!

We understand that professional teams have different requirements compared to individual users. To meet the needs of professional users, Blog2Social offers the Business version, which provides exactly the features you’re referring to. The Business version is focussed on efficient team management features. With this version, the license key and connected networks can be easily assigned to multiple users without requiring individual manual setup for each author.
User management: How to assign license keys and social media accounts to other users

If any of your posts are not shared properly, there could be various reasons. Kindly check the notification details as shown here:
Why are my posts not being shared?

Regarding X / Twitter:
Please note that X no longer allows free access via third-party tools and now requires a paid-tier model due to the costs from X to maintain access to their interface.

Feel free to contact our support team at any time if you have any further questions about Blog2Social.

Thanks a lot for your awesome feedback and the 5-star rating @mary799. ??
We’re glad to hear that Blog2Social has saved you a lot of time when sharing your content on social media. Thank you also for recommending it!

Thanks a lot for your amazing feedback and the 5-star rating @antoap ??
We are happy to hear that you find Blog2Social convenient and easy to use.

Thanks a lot for your awesome feedback and the 5-star rating @maryamaliakbari. ??
We’re thrilled to hear that Blog2Social has been helping you work more efficiently in your role as a media officer. We truly appreciate your recommendation and your support. If you ever need assistance, feel free to reach out.

Vielen Dank für Ihr tolles Feedback und die 5-Sterne-Bewertung, @maryamaliakbari! ??
Wir freuen uns sehr, dass Blog2Social Sie in Ihrer Rolle als Medienreferentin effizienter arbeiten l?sst. Wir sch?tzen Ihre Empfehlung und Ihren Support wirklich sehr. Falls Sie jemals Hilfe ben?tigen, z?gern Sie nicht, uns zu kontaktieren.

Grazie per la tua recensione a 4 stelle! Siamo lieti di sapere che trovi il nostro plugin utile per pubblicare i post del blog sui social media.

Se poteste fornire maggiori dettagli sui difetti minori che avete menzionato, il nostro team di supporto sarebbe lieto di esaminarli. Non esiti a contattarci, apprezziamo il suo feedback!
Come posso contattare l’assistenza clienti di Blog2Social?

Thank you for your 4-star review! We’re glad to hear that you find our plugin useful for publishing blog posts on social media.

If you could provide more details about the minor flaws you mentioned, our support team would be happy to look into them. Please feel free to reach out—we appreciate your feedback!
How can I contact the Blog2Social Customer Support?

We are sorry to hear your opinion @bazigaryab and would like to clarify your concerns.

It seems there was a misunderstanding regarding the features of the free version. Our description clearly states which social media platforms are available in the free version and which require the Premium versions. Kindly take a look at the plugin description, FAQ and pricing list.

However, over 70,000 users worldwide value the extensive features of Blog2Social and many of them find the free version perfectly suitable for their needs.

To give you a clearer picture of what the free version offers, here are some key highlights:
-Share your posts or pages on 13 different social networks at once: Facebook (profile and page), Bluesky, VK (profile), LinkedIn (profile), XING (profile), Threads, Reddit, Torial, Medium, Tumblr, Flickr, Diigo and Bloglovin
-Customize your social media posts with personal comments, hashtags, handles, emojis, and select an image of your choice from your blog post. You can even edit the complete HTML markup for re-publishing your post on Tumblr, Torial, and Medium.
-View all your social media posts in one single place.
-Automatically generate hashtags from the tags of your post.
-Edit the meta tag information of your blog posts and pages.
-Use the free Blog2Social Extension for Firefox and Chrome to save links while browsing and share them whenever you want.

We are very sorry to hear your feedback @kamatsukyoto .

Compared to other social media automation tools, Blog2Social provides a highly competitive pricing structure, offering a broad range of features even in its free version. We strive to provide flexibility so users can choose the plan that best fits their needs.

Blog2Social offers different versions tailored to various needs, including a free version with essential features and premium plans with advanced automation options. More than 70.000 users worldwide appreciate the broad range of features and options. Many of our users are perfectly happy with the free version.
To give you a better idea of what you can already do with the free version of Blog2Social, here are some highlights:
-Share your posts or pages on 13 different social networks at once: Facebook (profile and page), Bluesky, VK (profile), LinkedIn (profile), XING (profile), Threads, Reddit, Torial, Medium, Tumblr, Flickr, Diigo and Bloglovin
-Customize your social media posts with personal comments, hashtags, handles, emojis, and select an image of your choice from your blog post. You can even edit the complete HTML markup for re-publishing your post on Tumblr, Torial, and Medium.
-View all your social media posts in one single place.
-Automatically generate hashtags from the tags of your post.
-Edit the meta tag information of your blog posts and pages.
-Use the free Blog2Social Extension for Firefox and Chrome to save links while browsing and share them whenever you want.

If you need more advanced options, you can upgrade anytime. Please let us know if you have any specific concerns or need assistance, we’d be happy to help!

We appreciate your words about the functionality of Blog2Social @spontis.

However, compared to other social media automation tools, Blog2Social offers a very competitive pricing structure with a wide range of features included even in the lower-tier plans. We strive to provide flexible options to suit different needs while keeping our pricing as affordable as possible.

If you have any questions or need assistance in making the most of your current licence, please feel free to reach out to our support team. We’d be happy to help!

Hello,

Thanks for reaching out.

As far as I understand, you do not want the Blog2Social plugin to be visible to users with the “Subscriber” role in the WordPress dashboard on your website, is that correct?

Please note that Blog2Social does not offer any settings to control who can see the plugin.
If you do not want certain users on your website to see Blog2Social, we recommend using additional plugins to adjust the permissions of your various user roles in order to control who can access specific areas of your website.

In addition, Blog2Social works WordPress user-based, which means that all settings and network connections can be defined for each WordPress user individually. As a result, no other WordPress user can post on your connected social media accounts.

Please let us know if you have further questions.

Thanks a lot for your lovely feedback and the 5-star rating @bukurangkuman. ??
We’re happy to hear that Blog2Social is a very useful and awesome plugin.

With the link we provided to you, you will certainly get technical customer support and in most cases, you will receive a response within 24-48 hours, as you confirmed yourself. You can always contact our support team either through the Blog2Social community or via a support ticket as you have done before. In both ways you get in touch with our support team. Please note that some requests may need some time for technical clarification, especially, if individual settings, workflows and plugins in your WordPress environment are involved.

Since you have already contacted us in the community for several requests and we already provided all the relevant information and solutions there, we kindly ask you to continue the communication in that channel.

Please also note that WordPress does not allow support to be provided in the review section.

We are truly sorry about your opinion @keynews. We’re here to help and assure you that Blog2Social has a regular ticket support system in place.

Our records show that you’ve been in contact with our support team before and received prompt assistance. If the tool previously worked smoothly and suddenly stopped, it’s often due to a change in settings or your environment. We’d love to help you get everything running smoothly again!

Please note that we offer various sources of support for you:
-For quick and general questions, our FAQ section and AI support bot are available 24/7 to provide immediate assistance.
-For more complex or individual issues, you can get in touch via our support community, WordPress support area and our ticket support system, where our team is happy to assist you directly.

Please don’t hesitate to contact our ticket support team and we’ll work with you to quickly identify and resolve the issue. Your satisfaction is important to us!

Thanks a lot for your amazing feedback and the 5-star rating @justinianch. ??
We’re thrilled to hear that the plugin makes managing post-sharing so easy for you, even after they’ve been published.

We’re sorry to hear about your concerns @noel-kelly and we’d like to help clarify them for you.

Upon reviewing your account, we noticed that you have already activated some of your users with your Blog2Social Business license key. Please note that users which are not activated with your license key automatically use the free version of Blog2Social. That could align with what you are referring to regarding upgrades.

After registering, we provide detailed instructions, tutorials, tips and resources to help you get started with Blog2Social. If you haven’t received any emails from us, please check your spam folder to ensure they haven’t been filtered there.

To get you started with the Blog2Social plugin we recommend our Step-by-Step-Guide. It shows you everything you need to know about Blog2Social.

We also offer a variety of support options to assist you:

• FAQ section and AI support bot: Available 24/7 for quick and general questions.
• Support community and WordPress support area: Ideal for exchanging ideas and solutions with other users.
• Ticket support system: For more complex or individual issues, our team is happy to assist you directly.

If you encounter any issues, please don’t hesitate to contact our ticket support team. We’re committed to helping you resolve any problems quickly and your satisfaction is our priority!