blcsue

solved from the latest update

I did as requested. I installed php-mbstring, updated the plugin, and it works. Thanks

extension version: 4:53.0. All versions, after this, result in an error crash and I get the “white screen”.

I did as you mentioned installed 5.0.2 and then the latest version 5.1.0. Both gave the same error message as mentioned above.

Fatal error: Uncaught Error: Call to undefined function MailPoet\Doctrine\Types\mb_convert_encoding() in /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Types/JsonType.php:42 Stack trace: #0 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Internal/Hydration/AbstractHydrator.php(206): MailPoet\Doctrine\Types\JsonType->convertToPHPValue() #1 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Internal/Hydration/ObjectHydrator.php(181): MailPoetVendor\Doctrine\ORM\Internal\Hydration\AbstractHydrator->gatherRowData() #2 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Internal/Hydration/ObjectHydrator.php(87): MailPoetVendor\Doctrine\ORM\Internal\Hydration\ObjectHydrator->hydrateRowData() #3 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Internal/Hydration/AbstractHydrator.php(121): MailPoetVendor\Doctrine\ORM\Internal\Hydration\ObjectHydrator->hydrateAllData() #4 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Persisters/Entity/BasicEntityPersister.php(384): MailPoetVendor\Doctrine\ORM\Internal\Hydration\AbstractHydrator->hydrateAll() #5 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/EntityRepository.php(84): MailPoetVendor\Doctrine\ORM\Persisters\Entity\BasicEntityPersister->load() #6 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Repository.php(69): MailPoetVendor\Doctrine\ORM\EntityRepository->findOneBy() #7 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Config/Populator.php(744): MailPoet\Doctrine\Repository->findOneBy() #8 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Config/Populator.php(189): MailPoet\Config\Populator->scheduleBackfillEngagementData() #9 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Config/Activator.php(80): MailPoet\Config\Populator->up() #10 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Config/Activator.php(60): MailPoet\Config\Activator->processActivate() #11 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Config/Initializer.php(431): MailPoet\Config\Activator->activate() #12 /home/kzjmmwgc/public_html/wp-includes/class-wp-hook.php(324): MailPoet\Config\Initializer->maybeRunActivator() #13 /home/kzjmmwgc/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #14 /home/kzjmmwgc/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #15 /home/kzjmmwgc/public_html/wp-settings.php(700): do_action() #16 /home/kzjmmwgc/public_html/wp-config.php(113): require_once(‘/home/kzjmmwgc/…’) #17 /home/kzjmmwgc/public_html/wp-load.php(50): require_once(‘/home/kzjmmwgc/…’) #18 /home/kzjmmwgc/public_html/wp-admin/admin.php(34): require_once(‘/home/kzjmmwgc/…’) #19 /home/kzjmmwgc/public_html/wp-admin/plugin-install.php(16): require_once(‘/home/kzjmmwgc/…’) #20 {main} thrown in /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Types/JsonType.php on line 42

Fatal error: Uncaught Error: Call to undefined function MailPoet\Mailer\mb_detect_encoding() in /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Mailer/MailerFactory.php:162 Stack trace: #0 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Mailer/MailerFactory.php(127): MailPoet\Mailer\MailerFactory->encodeAddressNamePart() #1 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Mailer/MailerFactory.php(52): MailPoet\Mailer\MailerFactory->getSenderNameAndAddress() #2 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Mailer/WordPress/WordPressMailer.php(56): MailPoet\Mailer\MailerFactory->buildMailer() #3 /home/kzjmmwgc/public_html/wp-includes/pluggable.php(546): MailPoet\Mailer\WordPress\WordPressMailer->send() #4 /home/kzjmmwgc/public_html/wp-includes/class-wp-recovery-mode-email-service.php(230): wp_mail() #5 /home/kzjmmwgc/public_html/wp-includes/class-wp-recovery-mode-email-service.php(62): WP_Recovery_Mode_Email_Service->send_recovery_mode_email() #6 /home/kzjmmwgc/public_html/wp-includes/class-wp-recovery-mode.php(185): WP_Recovery_Mode_Email_Service->maybe_send_recovery_mode_email() #7 /home/kzjmmwgc/public_html/wp-includes/class-wp-fatal-error-handler.php(55): WP_Recovery_Mode->handle_error() #8 [internal function]: WP_Fatal_Error_Handler->handle() #9 {main} thrown in /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Mailer/MailerFactory.php on line 162

MailPoet > Help > System Status page

Task Scheduler

https://www.blc.lu?mailpoet_router&endpoint=cron_daemon&action=ping

Connection successful.Connection to the MailPoet Sending Service

Connection successful.CronAccessibleUnknownStatusrunningLast updated17 August 2024 04:05Last run startedunknownLast run completed17 August 2024 04:05Last seen errornoneLast seen error dateunknownWP Cron / Action Scheduler StatusVersion3.8.0Storage typeDBStoreNext trigger run17 August 2024 13:50Last trigger run17 August 2024 13:48Last worker run17 August 2024 06:05Sending QueueStatusrunningStarted at16 August 2024 18:41Sent emails0Retry attemptnoneRetry atnoneErrornoneTotal completed tasks516Total running tasks0Total paused tasks0Total scheduled tasks0Scheduled tasksIdTypeEmailPriorityScheduled AtUpdated AtNothing to show.IdTypeEmailPriorityScheduled AtUpdated AtRunning tasksIdTypeEmailPriorityUpdated AtNothing to show.IdTypeEmailPriorityUpdated AtCompleted tasksIdTypeEmailPriorityUpdated At13595sendingBLC Annual General Meeting51 August 2024 12:2913590sendingBLC Membership Fees: Renewal Reminder 2 of 351 August 2024 10:1913568sendingWelcome to the British Ladies Club130 July 2024 19:0813532sendingWelcome to the British Ladies Club12 July 2024 17:1513530sendingWelcome to the British Ladies Club12 July 2024 17:14IdTypeEmailPriorityUpdated At

MailPoet > Help > System Info

name: sue
email: [email protected]
PHP version: 8.1.29
MailPoet Free version: 4.53.0
MailPoet Premium version: 4.58.0
MailPoet Premium/MSS key: 6253a5e333292a99**
WordPress version: 6.6.1
Database version: 10.6.18-MariaDB
Web server: LiteSpeed
Server OS: Linux calypso.ukwebsolutionsdirect.com 4.18.0-513.18.1.lve.2.el8.x86_64 #1 SMP Sat Mar 30 15:36:11 UTC 2024 x86_64
WP info: WP_MEMORY_LIMIT: 40M - WP_MAX_MEMORY_LIMIT: 256M - WP_DEBUG: - WordPress language: en_GB
PHP info: PHP max_execution_time: 30 - PHP memory_limit: 256M - PHP upload_max_filesize: 16m - PHP post_max_size: 16M
Multisite environment?: No
Current Theme: vantage child (version )
Active Plugin names: arconix-faq/plugin.php, breadcrumb-navxt/breadcrumb-navxt.php, classic-editor/classic-editor.php, classic-widgets/classic-widgets.php, form-maker/form-maker.php, jetpack-widget-visibility/widget-visibility.php, limit-login-attempts/limit-login-attempts.php, litespeed-cache/litespeed-cache.php, mailpoet-premium/mailpoet-premium.php, mailpoet/mailpoet.php, my-calendar/my-calendar.php, one-click-child-theme/one-click-child-theme.php, participants-database/participants-database.php, pdfembedder-premium/mobile_pdf_embedder.php, photo-gallery/photo-gallery.php, siteorigin-panels/siteorigin-panels.php, smart-slider-3/smart-slider-3.php, so-css/so-css.php, so-widgets-bundle/so-widgets-bundle.php, tablepress/tablepress.php, wp-members/wp-members.php, wpadverts/wpadverts.php
Sending Method: MailPoet
Sending Frequency: 25 emails every 5 minutes
MailPoet sending info: Send all site's emails with: current sending method - Task Scheduler method: Action Scheduler - Cron ping URL: https://www.blc.lu?mailpoet_router&endpoint=cron_daemon&action=ping - Default FROM address: [email protected] - Default Reply-To address: [email protected] - Bounce Email Address: [email protected]
Total number of subscribers: 265
Plugin installed at: 2015-05-11 08:45:23
Installed via WooCommerce onboarding wizard: false

I clicked on the link you gave me, downloaded the zip file and get this message:

In the meantime, can you send me a link for version 4.53. The link I have for this version has now expired. Thanks

In the meantime, can you send me the link for version 4.53. The link I have has now expired. Thanks

Fatal error: Uncaught Error: Call to undefined function MailPoet\Doctrine\Types\mb_convert_encoding() in /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Types/JsonType.php:42 Stack trace: #0 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Internal/Hydration/AbstractHydrator.php(206): MailPoet\Doctrine\Types\JsonType->convertToPHPValue() #1 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Internal/Hydration/ObjectHydrator.php(181): MailPoetVendor\Doctrine\ORM\Internal\Hydration\AbstractHydrator->gatherRowData() #2 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Internal/Hydration/ObjectHydrator.php(87): MailPoetVendor\Doctrine\ORM\Internal\Hydration\ObjectHydrator->hydrateRowData() #3 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Internal/Hydration/AbstractHydrator.php(121): MailPoetVendor\Doctrine\ORM\Internal\Hydration\ObjectHydrator->hydrateAllData() #4 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Persisters/Entity/BasicEntityPersister.php(384): MailPoetVendor\Doctrine\ORM\Internal\Hydration\AbstractHydrator->hydrateAll() #5 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/EntityRepository.php(84): MailPoetVendor\Doctrine\ORM\Persisters\Entity\BasicEntityPersister->load() #6 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Repository.php(69): MailPoetVendor\Doctrine\ORM\EntityRepository->findOneBy() #7 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Config/Populator.php(743): MailPoet\Doctrine\Repository->findOneBy() #8 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Config/Populator.php(189): MailPoet\Config\Populator->scheduleBackfillEngagementData() #9 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Config/Activator.php(80): MailPoet\Config\Populator->up() #10 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Config/Activator.php(60): MailPoet\Config\Activator->processActivate() #11 /home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Config/Initializer.php(445): MailPoet\Config\Activator->activate() #12 /home/kzjmmwgc/public_html/wp-includes/class-wp-hook.php(324): MailPoet\Config\Initializer->maybeRunActivator() #13 /home/kzjmmwgc/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #14 /home/kzjmmwgc/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #15 /home/kzjmmwgc/public_html/wp-settings.php(700): do_action() #16 /home/kzjmmwgc/public_html/wp-config.php(113): require_once(‘/home/kzjmmwgc/…’) #17 /home/kzjmmwgc/public_html/wp-load.php(50): require_once(‘/home/kzjmmwgc/…’) #18 /home/kzjmmwgc/public_html/wp-admin/admin.php(34): require_once(‘/home/kzjmmwgc/…’) #19 /home/kzjmmwgc/public_html/wp-admin/plugins.php(10): require_once(‘/home/kzjmmwgc/…’) #20 {main} thrown in?/home/kzjmmwgc/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Types/JsonType.php?on line?42

I get the “white screen of death” with a message:

“There has been a critical error on this website. Please check your site admin email inbox for instructions”

No email was received

Hi

I have deleted the hello.php plugin completely. I still got the error message “fatal error”.

I have re-installed version 4.53.

I am still experiencing the same problem. I rolled back to 4.53 version

Yes. I deactivated all my plugins, changed to a default theme and still got the same error message.

I have now installed version 4.53.0 and it works. Version 4.54.0 was when I started experiencing errors.

Thank you for your time on this

Thank you for your reply. I contacted the server provider for the error message: /home/kzjmmwgc/public_html/wp-content/plugins/hello.php on line 60
[30-May-2018 09:20:18 UTC] PHP Fatal error: Uncaught Error: Call to undefined function add_action() in /home/kzjmmwgc/public_html/wp-content/plugins/hello.php:60. This refers to an error from 2018 and has no bearing in the present.

Also, did as you suggested. I disabled all plugins and changed my theme and when I re-activate Mailpoet I get the same error message on both as before.