Blaze Concepts

Hi,

Thanks for sending your WC status report. We’ve looked it over and can’t see anything that would cause the issue. Sorry we can’t help any further.

Thanks

The Blaze Team

Hi,

Okay we have just tested the plugin on one of clients sites which has 35K customers and 11K orders and the plugin is working as expected.

If you want us to look into this further, please can you send us the WooCommerce status report (WooCommerce > Status) via email at [email protected]. If you’re uncomfortable with sending that info directly over email then please use https://quickforget.com/ and send us the link generated over email.

Thanks

The Blaze Team

Hi,

Sorry to hear you’ve received this issue, we’ve tested the plugin with a large database before with tens of thousands of customers/orders and haven’t received this issue. How large is your database?

Are you still receiving the issue now? If you are then you may need to contact your hosting provider as it maybe that the database service (e.g. MySQL) has crashed.

Thanks

The Blaze Team

Hi,

Thanks for your message and apologises for the delay in replying.

We’re currently still working on this feature.

Thanks,

The Blaze Team

Hi Again Danny,

You can hide the quantity column of the cart with CSS

.product-quantity {
    display: none;
}

We don’t do this in the plugin just in case the site is also selling other products and this CSS would also hide the quantity for those products in the cart.

Andrew

Hi Danny,

The price of the Event Booking cart item shown in the cart is calculated from the combined cost of the bookings, if it isn’t doing this correctly please could you provide the URL’s of the events that are having problems? Therefore you should only need one Event Booking product in the cart.

You could remove / adjust the price in the cart if necessary with a (filter) hook or hide it with CSS.

Filter hooks that should help:
woocommerce_cart_item_price
woocommerce_cart_item_subtotal

CSS

.product-price, .product-subtotal {
    display: none;
}

Hi,

Thank you for your review ??

The plugin doesn’t have a settings page as it doesn’t have any settings to adjust currently. Out of interest what settings do you think the plugin needs?

We’ve got the reporting page in the pipeline so will be released at one point.

Thanks,

The Blaze Team

Delighted you are finding it useful. Thank you @kosmicare ??

Thanks for the review @temprano!

Hi @zorem,

Firstly thanks for leaving a review!

Secondly thanks for letting us know about the icons jumping to the next row, we will look into adjusting the CSS so it doesn’t jump around.

Thanks for using our plugin and don’t hesitate to contact us again!

The Blaze Team

Happy to help ??

Let us know if you have any other issues and if you find the plugin helpful and have the time, we’d appreciate a rating but no pressure ??

Thanks,

The Blaze Team

Hi,

Thanks for taking the time to let us know of this issue, we have released an update which should fix the issue you’ve described.

Please let us know if the update fixes your issue.

Thanks,

The Blaze Team

Thank you for your feedback. We are delighted you are finding WooCommerce Better Customer List useful. Yes we certainly plan to release more features soon. Watch this space.

Hi,

I’m also getting the same issue with only WooCommerce and your plugin activated on my localhost site. Both plugins are up to date and WordPress is also up to date. Any ideas?

Thanks

Hi @christer_f,

The plugin currently only lists users with the user role of ‘Customer’ and does not show guest users. We have both these things in development in a premium version however which will be released soon. Apologises this isn’t a solution to your problem but thank you for letting us know about the errors you’ve seen.

If theres anything else we can help with please let us know.