Blaze Concepts

@raetseldetektive Thanks for sharing your findings, we also found this but our problem was more that they were including regions that shouldn’t be included and that these aren’t manageable from the settings page which if you don’t feel comfortable coding like a lot of people or that you work with a SEO company that manages these plugins with no access to code then just makes everyone’s life harder ??

Hi there, just to say we are also experiencing this same error still. PHP 8.1, WordPress 6.3.2. WooCommerce 8.2.1.

Client has been contacted back so all sorted thanks!

Hi,

Is there any update on this issue?

Is there any debug information or logging I can add to our instance of the plugin (Elite version) to aid in figuring out why it’s timing out?

Thanks

Hi,

I tried it at 180 seconds which seems like a long time but then Sucuri reports a Hosting Server Connect Timeout. From what I can tell Sucuri don’t provide a way to extend this in their system.

Hi @staalburger,

Thanks for your message and your review. Technically this is possible as we believe the app title is in the user agent.

To doubly check, is it possible for you to provide the user agent that is assigned against the order that’s showing as Platform: Android Browser: Chrome Version: 107? To get the user agent we assume you have database access so you’d need to find the postmeta row where the order id is the order id from the above and the meta key will be _customer_user_agent.

If you don’t have database access or don’t feel comfortable then don’t worry, we’ll be adding this to the features list anyway to try and implement soon.

Thanks,

The Blaze Team

Hi Igor,

Thanks for your response, so your saying that this issue is to do with peoples banks and nothing to with how the pre order payments have been submitted? How do we avoid this with future pre orders?

Unfortunately we don’t feel comfortable enough to post the system status in a public area.

Thanks

Sorry just realised wrong plugin support ??

Yes can confirm back up and running as normal, thanks. Could a fix be put in place for future so this can’t happen again? Don’t really feel comfortable paying and suggesting to a client a plugin where if their API DB goes down that the customers site goes 20 seconds slower even if it is only the backend ?? Thanks in advance!

We have the exact same issue with backwards compatibility as @somewhatmedia has mentioned above. Especially as we’ve used Advanced columns on every site we’ve built for the last 3 years! Backwards compatibility is really needed or at least some sort of solution other than just dropping it is found, please look into ASAP! Thanks, The Blaze Team

Hi,

We’re just working through checking compatibility for all our plugins so an update will be released ASAP ??

Thanks,

The Blaze Team

Hi @johndarrel,

Thanks for the quick response! I’ll have a chat with my client on what they want to do thanks!

Hi N-Media,

I’ve also been getting a warning message referencing this issue on a site and found that adjusting line 63 in woocommerce-product-addon/classes/scripts.class.php to include $version = false fixes the warning.

/**
	 * Register Styles.
	 *
	*/
	private static function register_style( $handle, $path, $deps = array(), $version = false, $media = 'all' ) {
		wp_register_style( $handle, $path, $deps, $version, $media );
}

Of course, this fix would get removed in a future update so please could you include it in the next version if you’re happy with my “fix”.

Thanks

Andrew @ Blaze Concepts

Hi,

Yes its still being updated but due to covid, time dedicated to our plugins has been limited. We’re hoping to update them all soon.

Thanks, The Blaze Team

Hi,

Thanks for getting in contact! Currently this isn’t available but its a good feature so we’ve made a note and will try and get it implemented when we can ??

Thanks, The Blaze Team