bitkitbros

Could you send me the email address to send to please.

Would also like to note that the free trial ends in less than 24 hours which will make it harder to test if it is working correctly, we reckon.

1) Yes, the orders are coming in from woocommerce. If an order is manually created, it does display the first time, unlike orders from woocommerce.

2) It was working correctly (orders coming in from woocommerce were automatically able to be tracked without editing them manually). No changes as far as we know, however when we were away from the computer (during the night) at a certain point the orders stopped being able to be tracked and when we came back to use it the next day (because customers were complaining) we found that settings had been changed (and we did not keep track of what the settings changed to). We just decided to put the settings back to what we wanted them to be and then it did not work correctly from there on out.

Just replying for this to be bumped. Have seen others who have posted after us get replies to their questions so bumping to make sure this is seen.

You should also note that:

woocommerce integration is: on
prefix: blank
all switches: off
all statuses: processing