bitcolorine

Ahh… Thank you!
I had no idea.

I don’t use the Gutenberg plugin. I use the latest version of WordPress.

Nevermind. I found how!

Hi,

After doing my tour with Stripe themselves and my host..
The culprit was Mailchimp’s pop up code.

Old code I had used in the header through the insert headers and footers plugin. ??

It seems this is resolved now.
Thank you so much for your help and patience.

Hi,

I went ahead and did what was suggested. I changed the theme to Storefront and deactivated plugin by plugin to test in Chrome and Safari.
I even deactivated all my extensions in Chrome.
The credit card fields still do not appear.
They only show in Firefox.
My theme developer said it seems all the errors are javascript from WooCommerce somewhere..but I have no idea where.

Here are two screenshots
https://postimg.cc/xqGbNjDf for Chrome
https://postimg.cc/JG1HNwMb for Firefox

Could you please take a look? It was clearly not my theme. Should I post in the WooCommerce support board?

Oh well… I give up. ??

Hi,
It worked! It displays now on mobile also.
So maybe it wasn’t wooocommerce. I didn’t deactivate anything. I updated the plugin and then checked on my phone, my work computer and everything else.

Hi,

So these are the plugins I have on my site. https://ibb.co/ka6DTd
I seriously do not want to disturb my WooCommerce shop. It has been such a long process to get it where I need it to be.
I’m not a developer so the screenshot you sent me was incomprehensible to me. I just recognized woocommerce in the script thing there and I assumed this was the problem.

HOWEVER, the portfolio displays fine on the duckduckgo browser on iPad. But nowhere else which makes me suspect that maybe there is something conflicting with the browsers?

I don’t know.. I can see the portfolio on my computer but it might be a cached version since nobody else seems to see it.
At the moment I’m stuck with the horrible Jetpack image galleries. Not even their portfolio feature is nice. I would love to use yours.

• This reply was modified 6 years, 7 months ago by bitcolorine.

I just edited the review.

I loved how the plugin looked but it doesn’t work with my current setup.
It happens.

I did not find which plugin is the culprit because I don’t want to deactivate and reactivate woocommerce stuff. It took me ages to configure everything. I based this on the screenshot you sent me. The error mentions WooCommerce and so instead of risking having to reconfigure woocommerce stuff I opted for removing this plugin. People who only need a beautiful visual portfolio will enjoy this one a lot.

Well, I have no idea what that is. I’m not a developer.
What I see is that it has to do with WooCommerce and I can’t deactivate it.
So I guess I’ll have to look for something else for my portfolio.

Well, I deactivated the following:
Elementor
WP instagram widget
WP Featherlight
Happyforms

And still it doesn’t work. I’ve sent it to several people and nobody can see the images on any browser. Just the little squares loading something. But weirdly enough it works on duckduckgo (the browser) on iPad.
It really disappoints me because I spent hours on it and it looked great but it just stopped displaying all of a sudden.

Just to add something, when inside the Dashboard I don’t see the preview, just the little squares that indicate that something is loading.

Hi,

The URL is jesuiseclectique.com

Thank you!

Hi Jeremy,

I did, Valerie from the support team contacted me earlier today. I’m waiting to hear back.

Thanks!

Thank you. I had transferred my site to Siteground and there were some instances where the URL pointed to the old account, so the plugin couldn’t find the right folder. Those instances were changed and now it works!
Thank you all for your suggestions!