Do you have any idea why it would print addons when the order is completed status but omit them when it is in processing status? To fill orders we need to know what options were chosen.
@jasonpiersonawana in the customer facing account page, it is one of the actions on the subscription detail page. I’m in test mode, so I’m still figuring out how to configure. It may be a bit awkward as it is intended to change the credit card rather than to update the expiry.