Forum Replies Created

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter birdie1121

    (@birdie1121)

    Hi!
    They are not seeing any logs pertaining to shipstation. Is there anything else we can try?

    Thread Starter birdie1121

    (@birdie1121)

    im unfortunately not seeing any logs despite logs being enabled

    Thread Starter birdie1121

    (@birdie1121)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://ginakdesigns.com
    Site address (URL): https://ginakdesigns.com
    WC Version: 6.6.1
    REST API Version: ? 6.6.1
    WC Blocks Version: ? 7.6.2
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: ? 5.7.2 - There is a newer version of WordPress available (6.0.2)
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.30
    PHP Post Max Size: 1 GB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    cURL Version: 7.85.0
    OpenSSL/1.1.1q
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.36-MariaDB
    Max Upload Size: 1 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.6.1
    WC Database Prefix: wp_
    Total Database Size: 8726.77MB
    Database Data Size: 4619.53MB
    Database Index Size: 4107.24MB
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    ### Post Type Counts ###
    
    attachment: 4923
    banner: 3
    cookielawinfo: 6
    custom_css: 1
    customize_changeset: 29
    flamingo_contact: 88544
    flamingo_inbound: 200315
    jetpack_migration: 2
    nav_menu_item: 94
    oembed_cache: 9140
    page: 43
    person: 11
    photo: 1028
    popup: 1
    post: 212
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    product_variation: 6
    revision: 119
    shop_coupon: 366
    shop_order: 245526
    shop_order_refund: 3906
    shop_subscription: 2
    snippet: 8
    topic: 3
    tribe_events: 21
    tribe_organizer: 1
    tribe_venue: 1
    wpcf7_contact_form: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (52) ###
    
    Gravity Forms: by Gravity Forms – 2.6.6
    AAM Plus Package: by Vasyl Martyniuk  – 5.4.7
    Advanced Access Manager: by Vasyl Martyniuk <[email protected]> – 6.8.5
    Akismet Anti-Spam: by Automattic – 5.0
    WordPress Backup & Security Plugin - BlogVault: by Backup by BlogVault – 4.82
    Classic Editor: by WordPress Contributors – 1.6.2
    Contact Form 7 Extension For Mailchimp: by Renzo Johnson – 0.5.62
    Contact Form 7: by Takayuki Miyoshi – 5.6
    GDPR Cookie Consent: by WebToffee – 2.1.2
    Disable Cart Fragments: by Optimocha – 2.1.1
    Disable Bloat for WordPress & WooCommerce: by Disable Bloat – 3.0.3
    ELEX WooCommerce Role-based Pricing Plugin & WooCommerce Catalog Mode: by ELEXtensions – 2.7.0
    Flamingo: by Takayuki Miyoshi – 2.2.3
    Gravity Forms Mailchimp Add-On: by Gravity Forms – 5.1
    Intuitive Custom Post Order: by hijiri – 3.1.3
    ipso Community Photos: by ipsoCore – 1.0.0
    ipso Creative Core: by ipsoCreative – 2.0
    ipso Import Framework: by ipsoCore – 1.0
    Gift Card Order Processor: by ipso – 1.0
    ipso Woocommerce Reporting: by  – 1.2
    Mailchimp for WooCommerce: by Mailchimp – 2.7.2
    Manage Notification E-mails: by Virgial Berveling – 1.8.2
    ActiveCampaign Postmark (Official): by Andrew Yates & Matt Gibbs – 1.17.2
    Products Visibility by User Roles: by Addify – 1.2.4
    Products Visibility by User Roles: by Addify – 1.2.6
    PW WooCommerce Gift Cards Pro: by Pimwick
    LLC – 1.356
    
    reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.33
    Redis Object Cache: by Till Krüss – 2.2.0
    Slider Revolution: by ThemePunch – 6.5.31
    ShareASale WooCommerce Tracker: by ShareASale.com
    Inc. – 1.5.3
    
    TaxJar - Sales Tax Automation for WooCommerce: by TaxJar – 4.1.4
    TI WooCommerce Wishlist: by TemplateInvaders – 2.0.5
    Under Construction: by WebFactory Ltd – 3.93
    User Notes: by Cartpauj – 1.0.2
    Payment Plugins Braintree For WooCommerce: by Payment Plugins
    [email protected] – 3.2.40
    
    WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.5.0
    WooCommerce Min/Max Quantities: by WooCommerce – 2.4.20
    WooCommerce PayPal Payments: by WooCommerce – 1.9.1 (update to version 1.9.3 is available)
    WooCommerce Role Based Methods: by WPBackOffice – 2.4.2
    WooCommerce USPS Shipping: by WooCommerce – 4.4.19
    WooCommerce - ShipStation Integration: by WooCommerce – 4.2.0
    WooCommerce Waitlist: by Neil Pie – 2.1.24
    Wholesale For WooCommerce: by wpexpertsio – 1.3.4
    WooCommerce: by Automattic – 6.6.1
    Woocommerce Cancel Unpaid Orders - Babysitter: by  –
    Wordfence Security: by Wordfence – 7.6.2
    Yoast SEO: by Team Yoast – 19.1
    WP Crontrol: by John Blackbourn & crontributors – 1.14.0
    WP Disable: by optimisation.io - jody nesbitt – 1.6.1
    WP Downgrade | Specific Core Version: by Reisetiger – 1.2.5
    Smush: by WPMU DEV – 3.11.1
    YourChannel: by Plugin Builders – 1.5.8
    
    ### Inactive Plugins (14) ###
    
    Feed Them Social - for Twitter feed, Youtube, and more: by SlickRemix – 3.0.1
    Feed Them Social Premium: by SlickRemix – 1.7.6
    ipso Favorites: by ipsoCore – 1.1
    ipso WaitLists: by  – 1.0
    New Relic Reporting for WordPress: by 10up – 1.3.2
    Product Visibility by User Role for WooCommerce Pro: by WP Wham – 1.8.0
    Query Monitor: by John Blackbourn – 3.10.1
    Really Simple SSL: by Really Simple Plugins – 5.3.3
    The Events Calendar: by The Events Calendar – 5.16.3.1
    User Role Editor: by Vladimir Garagulya – 4.63
    WooCommerce Subscriptions: by WooCommerce – 3.0.1
    WooCommerce Wholesale Prices: by Rymera Web Co – 2.1.4
    wpForo: by gVectors Team – 2.0.5
    WP Redis: by Pantheon
    Josh Koenig
    Matthew Boynes
    Daniel Bachhuber
    Alley Interactive – 1.2.0
    
    ### Dropin Plugins (1) ###
    
    fatal-error-handler.php: fatal-error-handler.php
    
    ### Must Use Plugins (1) ###
    
    nexcess-mapps.php: by  –
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #5 - /shop/
    Cart: #34 - /cart/
    Checkout: #35 - /checkout/
    My account: #36 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Gina K Designs
    Version: 1.0.48
    Author URL: https://www.ipsocreative.com
    Child Theme: ?
    Parent Theme Name: ipso
    Parent Theme Version: 1.0.1
    Parent Theme Author URL: https://www.ipsocreative.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: –
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ?
    Shop country code: US
    WooCommerce currency supported: ?
    PayPal card processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: –
    Vault enabled: ?
    Logging enabled: ?
    Reference Transactions: ?
    Used PayPal Checkout plugin: ?
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ? Next scheduled: 2022-09-25 21:11:24 -05:00
    Options: ?
    Notes: 16
    Onboarding: completed
    
    ### TI WooCommerce Wishlist Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Canceled: 1,136
    Oldest: 2022-08-24 22:34:36 -0500
    Newest: 2022-09-24 21:09:47 -0500
    
    Complete: 59,877
    Oldest: 2022-08-24 21:59:32 -0500
    Newest: 2022-09-24 21:59:26 -0500
    
    Failed: 56
    Oldest: 2020-01-23 15:21:28 -0600
    Newest: 2021-09-27 11:04:03 -0500
    
    Pending: 3
    Oldest: 2022-09-24 22:02:27 -0500
    Newest: 2022-09-25 13:28:44 -0500
    
    ### Status report information ###
    
    Generated at: 2022-09-24 21:59:28 -05:00
    

    Hi!
    What is the process that we need to follow to make sure that this plugin works with subscriptions made in the past through paypal standard?

    Thank you!

    Hi We are getting the same error too:

    WordPress database error Unknown column ‘is_read’ in ‘field list’ for query UPDATE database_wc_admin_notes

    and it’s filling up our error logs quite a bit!

    I saw you mentioned that increasing the php variable helped..what variable did you increase?

    Thanks,

    birdie1121

    (@birdie1121)

    Hey!

    What paypal plugin do you seem to like best? We have been having non stop issues with this plugin as well. Today we had an issue with random orders failing during a holiday sale event.We switched back to the paypal standard plugin and the issues went away, but I know woocommerce says it will no longer support that one.

    Hi! I am getting the same issue with my site – but not about external files. https://gtmetrix.com/reports/rischgroup.com/qA3TGAR6

    Any suggestions?

    thank you!

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