Hsu ChihFan

fine! i resolved it.
it’s custom js problem.

Thanks for reply

Finally I add a script to auto-sync user , and it’s work.

I think If a new user careted in root-site not in child-site will be considered as having an account but without rights restrictions

Thanks for you update,it’s work!

Thank you for your response, it has been very helpful for me. Based on the situation mentioned above, I have attempted to take the following actions:
Appearance -> Customize -> fairy option -> Sidebar Options -> disable Sticky Sidebar Option

Without deleting any code, the member directory can function properly.
I will report this issue to the Fairy team. Thank you very much!

Unfortunately, after I enable the Debug mode, I didn’t find any error logs, but I’m pretty sure it’s related to the fairy theme.

I can reproduce this conflict state on different WordPress hosts (like local and shared hosting….etc).

Additionally, errors were found on Chrome, and it was observed from the HTML that some scripts were not loaded correctly.

wp-util.min.js?ver=6.1.1:2 Uncaught Error: Template not found: #tmpl-um-member-grid-47553
    at wp-util.min.js?ver=6.1.1:2:371
    at um_build_template (um-members.min.js?ver=2.5.4:1:5797)
    at Object.success (um-members.min.js?ver=2.5.4:1:4919)
    at c (jquery.min.js?ver=3.6.1:2:28327)
    at Object.fireWith [as resolveWith] (jquery.min.js?ver=3.6.1:2:29072)
    at Object.<anonymous> (wp-util.min.js?ver=6.1.1:2:1230)
    at c (jquery.min.js?ver=3.6.1:2:28327)
    at Object.fireWith [as resolveWith] (jquery.min.js?ver=3.6.1:2:29072)
    at l (jquery.min.js?ver=3.6.1:2:80045)
    at XMLHttpRequest.<anonymous> (jquery.min.js?ver=3.6.1:2:82499)

<script type="text/template" id="tmpl-um-member-grid-47553">
<script type="text/template" id="tmpl-um-members-header">
<script type="text/template" id="tmpl-um-members-pagination">

Thank you for your response. After discovering this issue on the production server, I installed UM and the Fairy theme on a separate testing environment and found the aforementioned problem, so I reported it.

I will first try your suggestions and see if there are any related error messages.

Thank you for your response. I will update with any information as it becomes available.

This is the link to the theme where we found the conflict: https://www.candidthemes.com/themes/fairy/

Here is the screenshot

• This reply was modified 1 year, 11 months ago by Hsu ChihFan.
• This reply was modified 1 year, 11 months ago by Hsu ChihFan.