bill kasal

Thank you for so promptly offering these suggestions. I deactivated all (13) of my plugins and the issue remains.

I downloaded the Health Check plugin and it recommended that I delete any unused Themes. I did that. Did not help/

Again, I thank you for trying to help. (I am a total noob at this so any more complicated instructions will probably be beyond my abilities.)

Well, after two weeks it’s back to doing the same thing. This SUCKS!

I’m wondering why no moderator has commented on this… Does WP know about this issue?

That doesn’t make any sense to me! Probably not to you, either. Well, I see nothing in the Permalinks settings that has to do with allowing comments, but, at your suggestion, I went there and clicked Save Settings.

Let’s see if it helps! (This is so frustrating…)

Thank you, Moz. I will give it a look.

I emailed you.

Since I replied to you, I’ve been trying to understand, but I am not sure how to access those files at my host. If I put up a post on jobs, can someone help me with this on line, or do I have to find someone in California to come to me?

Thank you, esmi. You sent me that link yesterday. I have read and reread it, but I cannot get past step five. I opened my General Settings and can see they are set to billkasal.com/blog, but after that I cannot comprehend.

I appreciate everything you have done for me and I am ashamed that I cannot so this.

I wish you well…

Of course. I thought I might have remembered it that way. They charge me for a “back up” and then “strongly recommend” that I also back up my files to my computer. Then they say that it doesn’t work for SQL.

Well, sometime around 10(PDT) last night, my blog was restored. I received a report on my Open Ticket this morning that they’d “repointed” some files. It is NOT back to how it was, nor is it what I am looking for, which is to have BillKasal.com point to my blog and NOT have it in a frame so that my Paypal buttons will work. BUt right now everything is restored to Billkasal.com/blog, which is miles ahead of where it was yesterday.

I replied to the item by asking the person who restored it to please call me so I can try and explain what I want and see if they can offer me some options before I am forced to find a new host. I am petrified to talk to anyone in their support department now.

Thank you, esmi (and zoonini) for your patience in trying to help me. I’ll let you know when/if I get it fixed.

I am looking more at IPower’s backup and they tell me they strongly encourage me to back up the files myself as well as relying on their backup. It’s funny that when I asked this question earlier this year, they just kept saying, via chat support, that they backed up everything.

Anyway, in their backup instructions, they say it doesn’t work with SQL files. Is WordPress, by any chance, that?

Looks like I’ll be finding a new domain host soon.

Thank you, Esmi. Still no joy. The site backup for which I pay are not fixing my issue. We sheep are at the mercy of these wolves who keep taking our money and offer no real support. They keep trying to say its “a WordPress issue.” Everything was fine utill I asked a question to someone about frames.

Do I just post a request there for someone to work for me?

Yes, but it is Greek to me… even how to access the folders. I am on with someone in tech support in Arizona who is attempting to restore me to yesterday’s backup.

I ask them questions and no one can answer. They can just put me on hold then come back and say they will have to open a new ticket.

You see the way it looks now? With all the black? He camce back and said he “went to the page, and is it supposed to look this way?”

Esmi, I do not know what they have done. And I do not know how to find out which folder is which. The only time I ever looked at folders is when I had someone from tech support on the phone with me, over a year ago, directing me how to “point” to folders. I didn’t really understand, just followed directions.

I was just on the phone and all the tech person could do was “Open a ticket” with a high priority. I do not understand why they can’t just put it back the way it was. Nor do I understand how it worked for a half hour and now it is all messed up again.

Thank you so much for trying to help me. I wish I knew more about this stuff.

My blog is completely messed up again! I am now talking with someone in India. I have very little hope…