bigwheelwebdesign

This is resolved now. What Arnan said above fixed it. Thanks anyway.

If anyone else is having this same issue with AdRotate when disabling the W3TC page cache – it’s a setting in AdRotate > Settings > Miscellaneous.

Disabling W3TC support here resolved the issue for me.

Well it’s when the plugin or just the page cache section of the plugin is disabled that the error occurs. I see your point though.

I’ll try to get some support from the developers who made the ad rotation plugin we use. Maybe they can help.

Yes I purged the page cache before disabling it, but still the issue occurs. It seems impossible doesn’t it? I’m really confused.

Hi Marko,

It is really strange isn’t it? I could hardly believe that this issue could be caused by that, but I’ve recreated the issue several times – I can really turn the issue on and off by turning page cache on and off.

Sorry, I misunderstood the question – the page cache method is Disk Enhanced.

I haven’t tried manually deleting that folder. I will give that a try later but I’ll wait until about midnight tonight (London time) when our traffic isn’t usually as high, to avoid disrupting our site users if I make a mistake.

Hi Marko,

The PHP is the output from the AdRotate plugin which we use to display advertisements. I haven’t wrapped it with any other code. The page cache method I’m referring to is the one in W3 Total Cache – when I disable it in W3TC the problem occurs.

I’ve created a child theme as editing the actual theme files will only work until they are updated to the next version. In my child theme directory I’ve created a new folder called inc and within that a subfolder called widgets, and that’s where I’ve reproduced abstract-colormag-widget.php with the edit I mentioned above. I’ve cleared all caches but it doesn’t seem to be working.

I’ve changed ‘ignore_sticky_posts’ to false in abstract-colormag-widget.php but that hasn’t worked. Can you give me a clue as to what I’m looking for, or which file I might find it in?

I managed to resolve this issue with CSS in my child theme. If anyone has the same issue, try adding this to your child theme’s style.css file:

/* Resolve WooCommerce sidebar below content issue */
.single-product #primary {
float: none;
width: 100%;
}
.woocommerce div.product {
margin-bottom: 0;
position: relative;
display: inline-block;
width: 70%;
}

Does it usually take this long to get a reply?

As I said, I haven’t modified any code files. I’m using a child theme so I can add/override CSS, but I haven’t edited any php template files to be able to misplace a tag only on Woocommerce product pages.

@nidwija

I don’t understand what you mean. I haven’t modified any code file.

Did I submit this correctly? Other support requests seem to have been submitted and answered since I submitted my request.