biggee

Thanks carike,

I haven’t checked for MU plugins. However by changing the plugin folder name to ~plugins on the server, thereby inhibiting the site from loading any plugins at all, the log-in problem disappeared. When the plugin folder name was changed back to the original the site loaded the plugins, but as is normal, they all showed as deactivated in the back office. So any MU plugins would have been deactivated as well. Before any plugins were reactivated, it was noticed that the log-in problem had returned, after the plugin folder name was restored. So I think we’re on the wrong path there.

Code files in non-standard directories is highly improbable, as no work has been done to create such directories – unless they’ve been automatically created by some other coding, like a rogue plugin, however I could investigate that. Which code files would you suspect carike? As it would make them easier to trace by file name.

The big clue is that this problem only arose when the Jetpack account of the site owner (the other admin account) upgraded to the premium version, and then decided to revert back to the standard free version. Jetpack have been less than helpful in solving this problem, and have given no indication that the problem has arisen in the wake of messing with their account/ plugin. But they wouldn’t would they? Who wants blame attributed to them?!

I’ll keep plugging away (excuse the pun). There must be a solution, however the feedback is extremely sparse on this forum. You are the only responder so far.

Thanks again . . .

G.

The post can now be closed.

G.

Thank you bcworkz,

I’ve resolved the issue quite simply by installing the plugin ‘Admin columns’. A great bit of kit for the job.

I would recommend it to anyone who has column problems like I did. It works like a charm, and there’s no need to roll your sleeves up and get down and dirty with CSS edits.

I appreciate your help all the same.

Cheers,

G.

Thank you very much for your response – that’s much appreciated – and it clears up the mystery. I’m glad that you’re going to address this little ‘problem’ in future releases.

As it happens I’ve now resolved the problem by using the Colorlib plugin that has the similar functions to the Weblizar plugin, working in tandem with the Google reCaptcha plugin.

Many thanks,

G.