bigcrisp

Hi Davis @njawatech . I have been trying to reload Mail Poet to version 3.*.* but WordPress tells me it is already installed. Now quite a long time ago I used a tool called FileZilla to get access to my root files, change the name, reload, etc. etc. I have FileZilla still installed. But for the life of me I cannot remember how to do this process.

I wonder if you could please advise? I recall I needed my log in details (not a problem), but there was Port info and other stuff which I do not recall.

Can you advise (in simple steps) please?

Yours,

Crispin.

Thanks Sean,

I went directly to WooCommerce. They were unable to sort it out or explain why it went wrong. I then approached GoDaddy who carry my site, they have a WooCommerce support section. They were able to sort it out, but it did cost a small fee. It turns out the problem lies with the WooCommerce plug-in for Vouchers. It was taken off the market back in May. No-one from WooCommerce told me at the time they lifted the plug-in. Nor did they mention it when I went to them for help. GoDaddy spotted it and fixed it up. All I need now is to find another voucher plug-in.

Do you think you would have spotted that without access to my account?