bhsmw

So, what about the other issues I listed above?

Having said that, the theme is now generating additional whitespace – any idea why? See here for details.

Where can I read more about the need for Webriti Companion plugin and what it does? Why does it suddenly not “fit” inside the theme? Also please note that the plugin as listed as “optional” although it’s clearly “required” .

The whitespace issue is explained here.

• This reply was modified 4 years, 8 months ago by bhsmw.

Hi, thanks for the fix – it’s now working again in my test environment so I guess it can be updated now.

Having said that, the theme is now generating additional whitespace – any idea why? See here for details.

Where can I read more about the need for Webriti Companion plugin and what it does? Why does it suddenly not “fit” inside the theme? Also please note that the plugin as listed as “optional” although it’s clearly “required” .

• This reply was modified 4 years, 8 months ago by bhsmw.
• This reply was modified 4 years, 8 months ago by bhsmw.

I understand your point about the plugin – I will need to have a better look at the requirements, but have to say that previously no additional plugins were required and the site operated just fine.

We are using SHK-Corporate child theme (blue) and all the services icons and text on the main page and other content is simply gone. Installing the add-on plugin or making changes, or indeed, switching to Appointment theme has no effect.

Tried renaming header.php in the child theme as per your suggestion in another post and it still produces a page with main content being blank.

Current version of the theme is not usable.

@ppnsteve I had to run through the white screen troubleshooting process: disable all plugins then theme to isolate one causing the issue. White screen was being caused by Appointment Theme.

I then reverted the theme update from backups – problem was fixed.

I have since installed the Webriti Companion on my sandbox to see if it fixes the problem – it doesn’t and the homepage is still blank. The above post may be why.

I tested it in the sandbox – even with “Webriti Companion” the site is broken.

@ppnsteve Did downgrading to 2.7.8 work for you? After disabling all plugins, eventually worked out the problem, but this is not the way to make custom themes.

@ppnsteve I uploaded the theme v 2.7.8 here if you need it.

It appears the owner of the plugin changed – looking at the licence files, at least. This explains a lot!

• This reply was modified 4 years, 8 months ago by bhsmw.

Had to get it from backups – stupidly did not realise it was broken until someone pointed out that the front page “carousel” is blank. As the web site is a side project wasn’t a huge deal but took hours to figure out what was wrong.

This is not related to the 5.4.2 update, but is related to the update to the theme which now requires bloatware to be installed to function. Reverting the theme to an earlier version fixes the problem

Same issue here – reverting the theme to an earlier version fixes this feature bug