bhandley
Forum Replies Created
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The from address is the same as my domain and I did the online mail check test and returned the same error:
The sending domain is correct.
Hi @xue28,
I just setup stripe and enabled test mode and purchased a product synced with Square and everything worked perfect. Stock was updated in both woocommerce and square. From what I understand, it sounds like they were having issues with the other payment methods (amazon pay and paypal). Is this anything you’ve experienced before and is there a setting with those payment providers that would need to be adjusted?
I manually ran the square pending task.
We have logging enabled. Here’s a link to a log when a purchase was made where the inventory was not updated: https://christophercollection.com/square-log-may5.txt
Yes, Square is set to sync with the product inventory and can be purchased with PayPal, Amazon Pay, and Credit Card Payment. When a customer purchased the product below, the inventory did not change in square. This is a recent problem as the syncing had been working before.
Here is the woocommerce log:
` ### WordPress Environment ### WordPress address (URL): https://christophercollection.com Site address (URL): https://christophercollection.com WC Version: 7.6.1 REST API Version: ? 7.6.1 WC Blocks Version: ? 9.8.5 Action Scheduler Version: ? 3.5.4 Log Directory Writable: ? WP Version: 6.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 8.0.28 PHP Post Max Size: 512 MB PHP Time Limit: 300 PHP Max Input Vars: 5000 cURL Version: 7.87.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 5.7.41-cll-lve Max Upload Size: 700 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 7.6.1 WC Database Prefix: wp_ Total Database Size: 244.23MB Database Data Size: 182.89MB Database Index Size: 61.34MB wp_woocommerce_sessions: Data: 19.54MB + Index: 0.50MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.05MB + Index: 0.03MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 0.97MB + Index: 0.33MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_actions: Data: 34.90MB + Index: 15.97MB + Engine MyISAM wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_actionscheduler_logs: Data: 24.34MB + Index: 17.58MB + Engine MyISAM wp_bqe_core: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_comments: Data: 0.35MB + Index: 0.15MB + Engine MyISAM wp_cwvpb_critical_urls: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_duplicator_pro_entities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_duplicator_pro_packages: Data: 0.09MB + Index: 0.00MB + Engine MyISAM wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine 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MyISAM wp_wc_order_product_lookup: Data: 0.04MB + Index: 0.04MB + Engine MyISAM wp_wc_order_stats: Data: 0.03MB + Index: 0.03MB + Engine MyISAM wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_product_attributes_lookup: Data: 0.09MB + Index: 0.08MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.45MB + Index: 0.53MB + Engine MyISAM wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_amazon_buyer_index: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_bundled_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_gc_activity: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_gc_cards: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_gc_cardsmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_per_product_shipping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpforms_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpforms_entry_fields: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wpforms_entry_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpforms_user_journey: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_indexable: Data: 2.48MB + Index: 1.14MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.23MB + Index: 0.30MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.11MB + Index: 0.13MB + Engine InnoDB wp_yoast_prominent_words: Data: 0.06MB + Index: 0.08MB + Engine InnoDB wp_yoast_seo_links: Data: 0.41MB + Index: 0.23MB + Engine InnoDB wp_zbscrm_api_keys: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_zbs_admlog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_zbs_aka: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_zbs_companies: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_zbs_contacts: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_zbs_customfields: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_zbs_dbmigration_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_zbs_dbmigration_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_zbs_events: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_zbs_event_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_zbs_externalsources: Data: 0.09MB + Index: 0.09MB + Engine InnoDB wp_zbs_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_zbs_invoices: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_zbs_lineitems: Data: 0.14MB + Index: 0.03MB + Engine InnoDB wp_zbs_logs: Data: 0.14MB + Index: 0.03MB + Engine InnoDB wp_zbs_meta: Data: 0.08MB + Index: 0.05MB + Engine InnoDB wp_zbs_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_zbs_object_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_zbs_quotes: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_zbs_quotes_templates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_zbs_security_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_zbs_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_zbs_segments_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_zbs_settings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_zbs_sys_cronmanagerlogs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_zbs_sys_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_zbs_sys_email_hist: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_zbs_tags: Data: 0.08MB + Index: 0.00MB + Engine InnoDB wp_zbs_tags_links: Data: 0.08MB + Index: 0.08MB + Engine InnoDB wp_zbs_tax_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_zbs_temphash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_zbs_tracking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_zbs_transactions: Data: 0.11MB + Index: 0.14MB + Engine InnoDB ### Post Type Counts ### acf-field: 5 acf-field-group: 2 acoplw_badges: 10 acoplw_prod_list: 10 addf_gift_registry: 18 attachment: 8000 condition_group: 12 customize_changeset: 1 jb_store_css: 12 nav_menu_item: 77 o-discount: 2 o-list: 1 page: 33 post: 15 product: 1537 product_variation: 2199 revision: 1568 shop_coupon: 62 shop_order: 326 shop_order_refund: 36 sidebar: 12 wp_global_styles: 1 wp_show_posts: 2 wpcode: 2 wpforms: 4 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (52) ### Acowebs Product Labels For Woocommerce: by Acowebs – 1.5.1 Gift Registry for WooCommerce: by Addify – 1.0.1 Advanced Custom Fields PRO: by WP Engine – 6.1.5 Blocks Animation: CSS Animations for Gutenberg Blocks: by ThemeIsle – 2.2.7 CheckoutWC: by Objectiv – 7.10.9 Classic Widgets: by WordPress Contributors – 0.3 Content Aware Sidebars: by Joachim Jensen - DEV Institute – 3.19 Duplicate Page: by mndpsingh287 – 4.5.2 Facebook for WooCommerce: by Facebook – 3.0.22 Google Listings and Ads: by WooCommerce – 2.4.4 WPCode Lite: by WPCode – 2.0.11 Instapage Plugin: by Instapage – 3.5.6 Jetpack Boost: by Automattic - Jetpack Site Speed team – 1.8.0 Jetpack: by Automattic – 12.1 Kirki Customizer Framework: by David Vongries – 4.1.1 Klaviyo: by Klaviyo Inc. – 3.0.12 WooCommerce Load More Products: by BeRocket – 1.1.9.8 Max Mega Menu: by megamenu.com – 3.2.2 Members: by MemberPress – 3.2.5 Meta Tag Manager: by Pixelite – 3.0.2 Microsoft Clarity: by Microsoft – 0.9.2 Modal Block: by Mark Bird – 2.1 Smart Slider 3 Pro: by Nextend – 3.5.1.14 Pinterest for WooCommerce: by WooCommerce – 1.2.21 Relevanssi: by Mikko Saari – 4.19.0 Simple Banner: by Ryan Petersen – 2.15.1 TikTok: by TikTok – 1.0.16 Big File Uploads: by Infinite Uploads – 2.1.1 WooCommerce Extra Fees Plugin: by theDotstore – 3.9.2 WooCommerce ShipperHQ: by ShipperHQ – 1.6.0 Conditional Discounts for WooCommerce by ORION: by ORION – 4.6 WooCommerce Amazon Pay: by WooCommerce – 2.4.1 WooCommerce Gift Cards: by WooCommerce – 1.15.4 WooCommerce Google Analytics Integration: by WooCommerce – 1.8.0 WooCommerce Payments: by Automattic – 5.8.1 WooCommerce PayPal Payments: by WooCommerce – 2.0.4 WooCommerce Product Bundles: by WooCommerce – 6.18.4 WooCommerce Shipping & Tax: by WooCommerce – 2.2.4 WooCommerce Shipment Tracking: by WooCommerce – 2.3.1 WooCommerce Shipping Per Product v2: by WooCommerce – 2.5.0 WooCommerce - ShipStation Integration: by WooCommerce – 4.3.6 WooCommerce Square: by WooCommerce – 3.8.1 WooCommerce: by Automattic – 7.6.1 Yoast SEO Premium: by Team Yoast – 20.6 Yoast SEO: by Team Yoast – 20.6 WP Show Posts: by Tom Usborne – 1.1.4 Smush: by WPMU DEV – 3.12.6 WPForms Geolocation: by WPForms – 2.4.0 WPForms User Journey: by WPForms – 1.0.6 WPForms: by WPForms – 1.8.1.2 Yoast SEO: WooCommerce: by Team Yoast – 15.7 Jetpack CRM: by Automattic - Jetpack CRM team – 5.7.0 ### Inactive Plugins (5) ### Accelerated Mobile Pages: by Ahmed Kaludi Mohammed Kaludi – 1.0.84 Advanced Custom Fields PRO: by Elliot Condon – 5.8.7 Core Web Vitals & PageSpeed Booster: by Magazine3 – 1.0.12 Gift Message for WooCommerce: by powerfulwp – 1.7.4 WooCommerce Checkout Manager: by QuadLayers – 7.1.3 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: bundle (bundle) external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? Enforce Approved Product Download Directories: – Order datastore: WC_Order_Data_Store_CPT ### WC Pages ### Shop base: #231 - /shop/ Cart: #232 - /cart/ Checkout: #233 - /checkout/ My account: #9 - /my-account/ Terms and conditions: #2786 - /terms-of-service/ ### Theme ### Name: Restoration Version: 1.1.5 Author URL: https://fuelthemes.net Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: restoration/woocommerce/cart/cart-shipping.php version 3.6.0 is out of date. The core version is 7.3.0 restoration/woocommerce/checkout/form-coupon.php version 3.4.4 is out of date. The core version is 7.0.1 restoration/woocommerce/checkout/form-login.php restoration/woocommerce/content-product.php restoration/woocommerce/content-single-product.php restoration/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. The core version is 7.0.1 restoration/woocommerce/single-product/product-image.php restoration/woocommerce/single-product/product-thumbnails.php restoration/woocommerce/single-product/related.php restoration/woocommerce/single-product/tabs/tabs.php restoration/woocommerce/single-product/up-sells.php restoration/woocommerce/content-product_cat.php Outdated Templates: ? Learn how to update ### Subscriptions ### WCS_DEBUG: ? No Subscriptions Mode: ? Live Subscriptions Live URL: https://christophercollection.com Subscriptions-core Library Version: 5.6.0 Subscription Statuses: – WooCommerce Account Connected: ? Yes Active Product Key: ? No ### Store Setup ### Country / State: United States (US) — Alabama ### Subscriptions by Payment Gateway ### ### Payment Gateway Support ### PayPal: refunds Square: products card_types customer_decline_messages payment_form authorization charge charge-virtual capture_charge refunds voids customer_id tokenization add_payment_method token_editor Amazon Pay: products refunds subscriptions subscription_date_changes subscription_suspension subscription_reactivation subscription_cancellation multiple_subscriptions subscription_payment_method_change_customer subscription_amount_changes ### Gift Cards ### Database Version: 1.15.4 Loopback Test: ? Task Queueing Test: ? ### Product Bundles ### Database Version: 6.18.4 Loopback Test: ? Template Overrides: – ### WooCommerce PayPal Payments ### Onboarded: ? Shop country code: US WooCommerce currency supported: ? Advanced Card Processing available in country: ? Pay Later messaging available in country: ? Webhook status: ? Vault enabled: ? Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Tracking enabled: ? ### Square ### Environment: Production Tokenization Enabled: Debug Mode: Off ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: block-editor-feature-enabled minified-js new-product-management-experience product-variation-management settings Daily Cron: ? Next scheduled: 2023-05-08 20:11:23 -05:00 Options: ? Notes: 160 Onboarding: completed ### WooCommerce Payments ### Version: 5.8.1 Connected to WPCOM: Yes Blog ID: 209513534 Account ID: acct_1M05kEC4Q14xOTgZ ### Action Scheduler ### Canceled: 50 Oldest: 2023-04-11 16:56:56 -0500 Newest: -0001-11-29 18:09:24 -0550 Complete: 108,565 Oldest: 2023-04-07 14:56:52 -0500 Newest: 2023-05-08 14:51:20 -0500 Failed: 1,281 Oldest: 2022-12-02 09:13:16 -0600 Newest: 2023-05-02 15:34:09 -0500 Pending: 32 Oldest: 2023-05-08 14:51:19 -0500 Newest: 2023-05-15 12:17:53 -0500 ### Status report information ### Generated at: 2023-05-08 14:51:24 -05:00 `and the square log:
It is. Here are my settings:
