Hi, Roland, and first of all, thanks for all of the hard work that went into this.
I’m running into two issues (maybe related?) that I’m hoping you can help with. The first is that, although my nonprofit’s WP installation at Dreamhost is able to send email without difficulty, the Participants Database plugin apparently can’t, at least not when new people sign up (page: https://slowfoodcolumbus.org/volunteer/ ). I’ve made sure that the relevant boxes are checked (send a reply email, send a notification email); I’ve tried turning off any other plugin that might be using mail; and I’ve tried installing WP-Mail-SMTP (the SMTP test mail doesn’t send, but the PHP test mail does.) I’ve also checked spam folders. I’ve run out of ideas as to how to get the plugin to send mail when someone registers.
Second, I’ve installed all of the [pdb_foo] shortcodes on the relevant pages, and they all work… except for [pdb_thanks]. It just shows up on the “Thank you!” page as plaintext.
My only guess is that [pdb_thanks] is supposed to trigger an email event, and it’s not doing so for some reason… but that’s pure speculation. Any advice you can offer would be much appreciated.
