Hi dromero20,
thanks for your detailed feedback! You’re right, yesterday 2 emails have been sent. I suppose that’s due to deactivate and activate the campaign 2 days ago. But the campaign was initially created and activated already on January 31th. So if it would have worked correctly from the beginning it should have been sent already to all the subscribers who subscribed on January 20th for example. This was somehow not the case. But if it works now I’m happy! I changed the timing now from 16 days after subscription to 30 days after subscription, so that the former subscribers hopefully will receive it in a couple of days too.
Or is it the case that the welcome emails only work for those who subscribe after creating and activating the campaign?
So if the campaign was created on January 31th and the sending is scheduled 16 days after subscription it will only work for those who subscribe after January 31th, but not for those who subscribed before creating/activating the campaign? This would explain, why yesterday the first emails were sent, as yesterday was exactly 16 days after creating/activating the campaign.
Best
Kathy
