Be POPIA Compliant
Forum Replies Created
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Thank you for reaching out. We found a mismatch in the database where your domain was added as https://www.contentcreatorawards.co.za and your domain URL is in fact https://contentcreatorawards.co.za (without the www) We will implement a fix to avoid this from happening in the future with other clients.
In the meanwhile, we manually fixed the domain in our database leading to a fix of your logged issue.
Thanks for using Be POPIA Compliant, and be sure to reach out to us, should you experience any further issues.
Forum: Plugins
In reply to: [Be POPIA Compliant] Banner Doesnt DisappearGood day.
Sorry for only answering now.
We notice that you have removed our plugin.
Please be advised that there is no mention of Cookie banners in the POPIA act, but we included it anyway.Also, note that the plugin you are currently using for managing cookies is NOT POPIA Compliant whatsoever. In fact, Be POPIA Compliant is the only POPIA Compliance Plugin for WordPress. We recommend re-installing Be POPIA Compliant Plugin again.
There are a couple of cashing plugins that is not compatible with our product. Try to disable your caching plugin and test again. If this fixes your problem then you should consider using a different cashing plugin, or try to reach out to the developer of that plugin.
Kind Regards
Be POPIA CompliantForum: Plugins
In reply to: [Be POPIA Compliant] Can’t activate plugin: Fatal ErrorWe uploaded version 1.0.11 which should take care of “Can’t activate plugin: Fatal Error“.
If in the unfortunate event the problem persists, please do not hesitate to let us know.
Kind Regards
Be POPIA Compliant TeamForum: Plugins
In reply to: [Be POPIA Compliant] Can’t activate plugin: Fatal ErrorThank you for reporting this problem. Our team is currently working on it trying to rectify this problem. We will notify you once this problem is resolved.
Kind Regards
Be POPIA Compliant TeamForum: Plugins
In reply to: [Be POPIA Compliant] Be Popia Compliant API ErrorGood day, Wilhelm.
Thank you for reaching out to us, and thank you for taking my call.
As per our telephonic conversation, I would like to close this ticket as resolved.
Kind Regards
Be POPIA ComplianceForum: Plugins
In reply to: [WP Fastest Cache] Does not allow Cookie to be readOut of the 1 million + Install plugins, WP Fastest Cache is the only one that does not work. Our Plugin was just approved and you should be able to find Be POPIA Compliant plugin in the plugin directory soon.
– Jetpack | Working
– Autoptimize | Working
– LiteSpeed Cache | Working
– W3 Total Cache | Working
– WP Fastest Cache | NOT WORKING
– WP Super Cache | Working
– WP-Optimise – Clean, Compress, Cache | Working