Albena Abigail Karaivanova

Hey, can you please try now, i have deleted the cashe of the website:)

I am not talking about colors! I am talking that when you open the website on mobile NO events are shown https://imgbb.com/g3LBfLL like the calendar is empty – they show only on desktop!

Than you!

Hi, we have the same situation with our latest website. What can I do to resolve it?

@bhavikkiri Thanks for the answer! I will make a copy of the website and give you access ?? Thanks so much for your time and support! Probably I will be able to do that tomorrow ??

Albena

Hi, yes i have deactivated it due to the fact this is a live website and we are running ads. Do you want to share an admin access you can look around?

Albena

Thanks so much for the support and time!

Hi, the plugin says that is up to date. The problem is still persistent. My current version is 3.3.9

• This reply was modified 1 year, 9 months ago by Albena Abigail Karaivanova.

HI, to activate the trial the plugin wants me a Liecence Key. I can not find it anywhere?

Albena

• This reply was modified 1 year, 9 months ago by Albena Abigail Karaivanova.

Hi!
WooCommerce version – Version 7.8.0
Free – Yes, on this installation
Can you try the “premium” trial and see if, with that, it works? – Yes, I will give you feedback on what happened.

Hi! Thanks for your fast reply – yes, I’m sure the problem is with the plugin because when i deactivated it all the website works properly. I have installed the plugin to another website and I faced the same issue.

Albena

Hi, i need your help ?? I got these two messages and do not know how to resolve them ;( Please, give me a clue:
Diagnostic issues found
Diagnostics issues may affect your ability to measure and optimise for Initiate checkout events.
Server external ID not matching to pixel external ID

Diagnostic issues found
Diagnostics issues may affect your ability to measure and optimise for Add to cart events.
Server Sending Invalid Match Key Parameters for AddToCart Event
Server external ID not matching to pixel external ID

My Pixel is: 491077565301861
My Website: https://beauty-library.com

Thank you!

Thank you! ??