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Hi Dan,

Wow! A response in 15 mins is what I call customer service!

I have waited until I got a response from my host to reply, here’s what they said:

“Hi Ben,

Thanks for contacting us. Yes, all connections from the server back to its self are blocked at the firewall. This is a security measure to protect the server from its self and cannot be bypassed unfortunately.”

So it looks like cURL is out of the question for me sadly.

I haven’t tried it yet, but do you think changing the ‘Thumbnail Fetch Method’ in settings to ‘fopen’ instead of ‘cURL’ would make a difference?

Many thanks ??

Hi, first off thanks for such a great plug-in, instead of having a link back to your site, could I make a small donation?

The above sounds like the same problem I’m having, I uploaded an image to my host (same ftp account as my WP site is hosted) to use as a custom thumbnail, and despite having all three ticks in the server compatibility checker, my image remained as queued on the page.

I have the cache set to /wp-content/wp-portfolio/cache/

I uploaded the image to photobucket and used the link for my custom thumbnail & hey presto it worked.

Do you know what the problem could be on the hosts side?
It works, but I’d like to keep all the files hosted on my own server.

I’m using WordPress 3.0.4 and WP Portfolio 1.19.

My host is Heart Internet.

Many thanks!

Hi Mark, thanks for those links, I’ve already installed ServerBuddy which is invaluable & I shall be installing it on all my blogs, BackupBuddy also looks great & I’ll be dipping in to the pockets for that one next time I have to do this.

Thanks! ??

UPDATE!

I just went ahead and switched to PHP 5 which seems to have done the job nicely, plugins are all working and no more nasty errors everywhere.

My sidebar still seems to have gone AWOL somewhere in the transition but I’m recreating it from the original which shouldn’t take too long.

Thanks!

Hi, thank you for replying!

That is a very good point, I have both pages hosted with Heart Internet whom I have a reseller’s account with. I would have presumed that the PHP version would be the same but it appears that the original https://morph-mattresses.ithinqmedia.com/ site is hosted on their server called ‘web130’ with the following details in phpMyAdmin:

MySQL

    * Server: Localhost via UNIX socket
    * Server version: 5.1.44-community
    * Protocol version: 10
    * User: web130-morph-wpd@localhost
    * MySQL charset: UTF-8 Unicode (utf8)

Web server

    * Apache/2
    * MySQL client version: 5.1.44
    * PHP extension: mysqli

phpMyAdmin

    * Version information: 3.2.5

and the new hosting package for https://www.morph-mattresses.com/ is on their server named ‘web39’ with the following details on phpMyAdmin:

MySQL

    * Server: Localhost via UNIX socket
    * Server version: 5.0.89-community
    * Protocol version: 10
    * User: web39-morph-wpd@localhost
    * MySQL charset: UTF-8 Unicode (utf8)

Web server

    * Apache/2
    * MySQL client version: 5.0.89
    * PHP extension: mysql

phpMyAdmin

    * Version information: 3.2.5

Would that version difference between 5.1.44 to 5.0.89 be causing the problems? I’m afraid I’m still a little hazy on all the phpMyAdmin stuff…

Also, in my eXtend control panel I have an option to Switch PHP Version which says:

Switch PHP Version

As standard our servers use PHP4, to make all .php files on your website execute as PHP5 click the button below.

Would that help?

Again, thank you so much ??