Forum Replies Created

Viewing 15 replies - 46 through 60 (of 174 total)
  • I have the same issue as @bftrick. The GA4 property is not showing up even though I can see it in GA for the same user.

    And I also want to track both UA and GA4 like @dontwakeme. For now I’ve had to add UA tracking code manually along side my manual GA4 tracking to not loose all stats for UA.

    Thread Starter Ben Andersen

    (@ben72)

    Yes, if I don’t exclude it in the LiteSpeed Cache file exclusion settings it breaks with the js-error stated above.

    Thanks,

    Thread Starter Ben Andersen

    (@ben72)

    Hi @drwpcom,

    Thank you for your help.

    While investigating something else I injected some js-errors and noticed that it’s then possible to add a variable product to the cart without selecting a variant. So I believe this could be the cause to the issues.
    For some reason there must have been a intermittent js-error on the product pages. I’ve now installed the “Enable jQuery Migrate Helper” plugin to check if I have issues with deprecated function calls.

    I’ve seen the issue with both Klarna and Stripe. But I think this is most likely some other plugin generating js-errors and not a WooCommerce issue so you can close this issue for now.

    Thanks,

    Ben

    Thread Starter Ben Andersen

    (@ben72)

    Hi @drwpcom!

    Yes, this has happened once more. Very strange and annoying!

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://***.se
    Site address (URL): https://***.se
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    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.6.2
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    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: ?
    WP Cron: ?
    Language: sv_SE
    External object cache: ?
    
    ### Server Environment ###
    
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    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
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    WooCommerce Gateways Country Limiter: by OnTheGoSystems – 1.4 – Installed version not tested with active version of WooCommerce 4.6.2
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    Woocommerce Stock Popup: by IndiaSan – 1.0.0 – Installed version not tested with active version of WooCommerce 4.6.2
    Woocommerce Variation Quantity: by IndiaSan – 1.0.0 – Installed version not tested with active version of WooCommerce 4.6.2
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    Yoast SEO: WooCommerce: by Team Yoast – 13.7
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    ### Inactive Plugins (19) ###
    
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    Cart Reports for WooCommerce: by WooCommerce – 1.2.9 – Installed version not tested with active version of WooCommerce 4.6.2
    Clean Image Filenames: by Upperdog – 1.3
    CSS Hero: by The CSS Hero Team – 4.11
    Disable Lazy Load: by Sachyya – 1.0.2
    Disable Site: by Jimmy K. <[email protected]> – 1.3.1
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    Hotjar: by Hotjar – 1.0.8
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    Klarna Order Management for WooCommerce: by klarna
    krokedil – 1.6.4 – Installed version not tested with active version of WooCommerce 4.6.2
    
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1
    Media Cleaner (Pro): by Jordy Meow – 6.0.7
    Product Feed PRO for WooCommerce: by AdTribes.io – 9.0.3
    RafflePress Pro: by RafflePress – 1.3.1
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
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    YITH WooCommerce Dynamic Pricing and Discounts Premium: by YITH – 1.6.2 – Installed version not tested with active version of WooCommerce 4.6.2
    
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    object-cache.php: object-cache.php
    
    ### Settings ###
    
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    Force SSL: ?
    Currency: SEK (kr)
    Currency Position: right_space
    Thousand Separator: 
    Decimal Separator: ,
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    Taxonomies: Product Types: external (external)
    gift-card (gift-card)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #7005 - /shop/
    Cart: #7006 - /shop/cart/
    Checkout: #7007 - /shop/checkout/
    My account: #7008 - /shop/account/
    Terms and conditions: #495 - /kopvillkor/
    
    ### Theme ###
    
    Name: Kadence Child
    Version: 1.0.2
    Author URL: https://www.kadencewp.com/
    Child Theme: ?
    Parent Theme Name: Kadence
    Parent Theme Version: 1.0.1 – 1.0.2 is available
    Parent Theme Author URL: https://www.kadencewp.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: kadence-child/woocommerce/single-product/product-attributes.php
    
    ### Action Scheduler ###
    
    Complete: 1,512
    Oldest: 2020-10-09 11:16:07 +0200
    Newest: 2020-11-09 08:47:09 +0100
    
    Failed: 307
    Oldest: 2019-02-28 16:02:47 +0100
    Newest: 2020-05-02 12:09:37 +0200
    
    Pending: 1
    Oldest: 2020-11-09 10:14:17 +0100
    Newest: 2020-11-09 10:14:17 +0100
    
    

    Thanks,

    Ben

    Thread Starter Ben Andersen

    (@ben72)

    OK @drwpcom it would be nice if it was per category though. But now I know it’s not a bug. Thank you for your help.

    Thread Starter Ben Andersen

    (@ben72)

    Hi @drwpcom!

    I think you misunderstood my question.
    I’m not talking about the general setting for product sorting which I have set to: Default sorting (custom + name).

    The link you sent can set certain categories to another sort order but I want the same for all. I just don’t want the custom order of the products in one category to affect the order of the same products in another category. But I guess that is not possible?

    I hope this makes sense. Else just say so and I’ll try to explain in a better way. ??

    Thanks!

    Thread Starter Ben Andersen

    (@ben72)

    @m155y5 This has now happened on another site. Can you please get back to me?

    It happens for variable products. It seems they are treated as simple products as no “Variation ID” is displayed on the order line. The variant that the customer wanted (had to call them as it was not visible) was out of stock.
    And this only happens very rarely which makes it hard to debug.

    order, https://www.dropbox.com/s/r24zpzzdtm8ye1l/le-var-id-fault.png?dl=0
    product variant, https://www.dropbox.com/s/9rcsforixpp71kj/le-var-id-fault-product.png?dl=0

    Thanks!

    Thread Starter Ben Andersen

    (@ben72)

    Here is the product variation settings for the product, https://www.dropbox.com/s/uv66q7yrjw5nwkt/alva-product-issue.jpg?dl=0

    Thread Starter Ben Andersen

    (@ben72)

    Hi @m155y5,

    Thank you for your response. Well, it’s the same product actually. It’s a variable product. And nothing was changed to the setup of the product or the webshop between the two orders.

    Thanks,
    Ben

    Thread Starter Ben Andersen

    (@ben72)

    @akshay-menariya Great thanks!

    Take care,
    Ben

    Thread Starter Ben Andersen

    (@ben72)

    Thread Starter Ben Andersen

    (@ben72)

    Thanks Julie!

    I couldn’t attach a file there but I will when I get a response.

    Ben

    Thread Starter Ben Andersen

    (@ben72)

    Hi @julieskyverge!

    I Can’t find WooCommerce > Settings > Integrations > Facebook for WooCommerce
    But do you mean WooCommerce > Status > Logs > facebook_for_woocommerce-*.log?

    No virtual or free but there are products with variants but that does not seem to matter. Old products are syncing but only some of the new ones..

    Can I email the log to you for confidentiality?

    Thanks,

    Ben

    Thread Starter Ben Andersen

    (@ben72)

    In the debug log I see a lot of these:
    [08-Sep-2020 20:55:11 UTC] PHP Notice: Undefined offset: 0 in /home/xxx/public_html/xxx.xx/wp-content/plugins/facebook-for-woocommerce/includes/fbproduct.php on line 576

    Thread Starter Ben Andersen

    (@ben72)

    Hi @laszloszalvak!

    Thanks a lot for testing this! I agree, it must have been a temporary failure of some kind. Exactly this failure has not happened to me during the 3-4 years I’ve been using Sync so I was a bit surprised.

    Cheers,

    Ben

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