Ben121

Hi Deepen,

I did contact you, I emailed you with no response over 2 weeks ago. You do not answer your support tickets.

Advanced management is selected.

And no, not just admin, but all users are selected in the advanced management.

I am using S2Member, which has diifferent user levels, and the only log out that happens is in the admin section, not the main site for any users, including myself.

Ben

Forget that, the content is there, it just cannot find it in notepad as Backupwordpress formats the database different for some reason, making a full string difficult to find.

Thanks.

Found it, it was in the editor > header file.

One thing I will say, is that the Zopim live chat support helped me to find it, even though there was no profit in it for them, so that is what you call fantastic support!

Ben

Hi Kat,

Where is the support module? ??

Ben

I am not sure it is due to the loopback connections, or if it is the previous version of Backupwordpress worked with it, because since the update to the latest Backupwordpress, that is when it has stopped working. It has worked fine on my sites on Heart Internet for the last 4/5 years up until I updated the Backupwordpress a few weeks back.

Now it simply does not work.

Ben

Scheduling posts works perfect, as I use that daily.

Even on a cron job backupwordpress is NOT working properly.

But like I say, it worked a few weeks ago before backupwordpress was updated.

Ben

The fact is, Backupwordpress worked with Heart Internet up until a month a go, and worked last week on one of my sites until I updated both wordpress and backupwebsite, so one of those two updates has stopped it working.

Ben

For anybody reading the thread, and trying to get backupwordpress working with Heart internet, it simply does not work anymore, when it once did.

Once solution I have found is to use the Duplicator plug in, to create a back up, which works perfectly on Heart.

Duplicator is a migration plug in mainly, but works just as well for manual back ups.

Hi Kat,

I tried the workaround, and it simply not working.

It was working on previous WP, and BUWP but not since updates on both, so I suspect the software/coding has changed.

Ben

OK, new thread started.

@andrew, I would have opened a new thread, but this thread stated it was resolved, when in fact the issue is still there.

I just changed the user to ‘subscriber’ from admin, and deleted all the spam via the database, which unlocked the spam facility. Hopefully if the bot tries it again, they will just get a message ‘already a subscriber’, and cannot changed their status from subscriber to admin.

This has NOT been fixed.

I have just had the same ‘obuser’ username create an admin user on my WordPress, and somehow they have also deleted the function to ‘delete spam’.

I am using 4.3.1