beluserra
Forum Replies Created
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Forum: Plugins
In reply to: [QuadLayers TikTok Feed] Video not loading when clickHi @animeshsarakd
Sorry about the issues you are experiencing. Unfortunately, TikTok API is not stable enough and sometimes the chache is failing when trying to update.
Please feel free to open a support ticket to check how to improve settings
https://quadlayers.com/account/support/
regardsForum: Plugins
In reply to: [QuadLayers TikTok Feed] Unable to get resultsHi @sickbwoi
I am not able to see the feed
please share screenshot using https://snipboard.io/
regardsForum: Plugins
In reply to: [QuadLayers TikTok Feed] How to display the latest video to the front?Hi, unfortunately we could not set the order, it comes on tiktok api response
regardsForum: Plugins
In reply to: [Social Feed Gallery] Feed by username doesn’t work inHi
please update to version 3.1.9 and test
also recreate the account connection and feed
regardsForum: Plugins
In reply to: [Social Feed Gallery] Stopped workingHi, please update to version 3.1.9 and test
regardsForum: Plugins
In reply to: [Social Feed Gallery] Update 3.1.5 errorHi,
please update to 3.1.9 and test
regardsForum: Plugins
In reply to: [Social Chat - Click To Chat App Button] didnt work on multi-language siteHi
please add any translator plugin to convert strings if plugin is not available in your language
regardsForum: Plugins
In reply to: [Social Chat - Click To Chat App Button] Not working on iOS diviceHi please share url to investigate
regardsHi
please make sure you are using latest version and share screenshots using snipboard.io
also share url to check
regardsHi @gwinuc looks really strange, make sure you don’t have an other similar plugin or more than one installation.
use snipboard.io to share screenshoots and url
regardsForum: Plugins
In reply to: [QuadLayers TikTok Feed] My TikTok Feed not update automatic.HI
please, debug as following:Deactivate plugins one by one checking each time.
Switch to Storefront theme and test
Disable any custom scripts you might have.
This will tell us if there is some kind of incompatibility.Forum: Plugins
In reply to: [QuadLayers TikTok Feed] plugin not working on SafariHi @sasabou05
could you please share screenshots using snipboard.io
and also which version of safari you are using, as are the first reporting this situation
regardsForum: Plugins
In reply to: [QuadLayers TikTok Feed] Show Specific Videos?HI @mark_1 up to now is possible to filter by username or tag, but no more alternatives
if you want to display specific videos of your feed, make sure you are using unique tag.
RegardsForum: Plugins
In reply to: [QuadLayers TikTok Feed] Unable to get resultsHi
there are some changes on API limits, could you please confirm you are still getting the error?
regardsHi @rickvanhek
please test version 5.3.3 and tell us if it is solved.
regards