beaconoflightenfield

and… Andrew – I would be happy to pass on cpanel details if someone can take over! Im so stuck ??

anyone know how to restore from a backup from updraft plus – dont seem to get any joy from them…

oh my! Im lost!! I have uploaded the zip file into theme folder – and extracted it – it is now showing as a theme in theme folder – whats next?

ah? I wanted the zipped folder?

Hi Andrew – right… I have got the folder unzipped but when I upload it to themes it opens with a host of other folders inside to choose from?

Hi Wen Solutions – I do have Updraft Plus in a zip folder – what can I do with that?

Hi Andrew – just seen that Third Style is no longer compatible – hasn’t been updated for over 2 years – arrgghh! How can I put another theme into cpanel please?

nope – renamed plugins folder – no change still – so now I have 2 themes renamed – and plugins folder renamed…

found plugins – how do I deactivate?

ah – to late – just renamed both those themes – but there was no change – still no access! So now I need to go where for plugins? … and thank you x

can i post a screen shot here Andrew? I have gone into Themes and yes – I have 2 themes in there – on Third-style and the other Third Style-Child

Thanks Andrew – so I access these file through my cpanel? Where will I find the plugins files please?

Thank you – but I dont know how to do any of these – I can only access my cpanel but dont know what to do in it! I cannot access and dashboard or even sign in in as admin!

Thanks – but I can’t even access the wordpress admin page – fatal error wont allow! I only have access to the cpanel

ok – Zen are dealing with it – the serves aren’t talking correctly!!! They say it is there problem now – just gotta wait now for the to sort – Im not the only one apparently! thanks anyway.