Shahidul Islam

Hello @mobilechateau,
Please use the latest version of Prime Slider.

Thanks & Regards,
Shahidul Islam

Hello,
Thank you for your message.
This is not our widget. This is the widget of another addon. – https://prnt.sc/ITnBRxZ2Wjio
Please contact them to solve the issue.

Thanks & Regards,
Shahidul Islam

Hello @alexg9,
Thank you for your message.
We are trying to release the newer major version ASAP.

Thanks & Regards,
Shahidul Islam

Hello,
Thank you for the support ticket, But sorry for the late reply.
Actually, we developed the Pro and Free on separate projects. A few days ago we released the stable version of the pro.
But the lite version taking time because we are going to release a major version. And we wish, we will release a newer version of the free ASAP.
Thank you for your patience.

Thanks & Regards,
Shahidul Islam

Hello,
There are a lot of errors in the latest version of Elementor.
We are working on it to make it bugs free ASAP.
At this time, we will recommend you to rollback on Elementor 3.5.6
And please make a staging website and install all the latest updates here until everything works properly.

Thanks & Regards,
Shahidul Islam

Hello @mobilechateau,
We are sorry about that.
Would you please let us know which version of Elementor and Prime Slider are you using?

Thanks & Regards,
Shahidul Islam

Hello @mo7se7,
Today we installed this Brave plugin with Element pack and both are working well.
Would you please debug your website and send us the debug log, so we can find out the issue?

We are really sorry about this kind of issue.
We need your kind co-operate to solve this issue for you ASAP.

Thanks & Regards,
Shahidul Islam

Hello @mo7se7,
Thank you for your kind effort. Would you please debug your website where you installed Element Pack and your website has gone safe mode?
And please share your debug log here.
Because today we installed this Brave plugin with Element pack and both are working well.

Thanks & Regards,
Shahidul Islam.

Hello @mo7se7,
Thank you for your message.
We are sorry about this kind of issue.
We will look into it & will fix it ASAP.

Thank you for your kind patience.

Thanks & Regards,
Shahidul Islam

Hello @mo7se7,
Thank you for your message and also for your suggestions.
We note down your requirements in your task list, if possible we will add this feature for you in the future.

Thanks & Regards,
Shahidul Islam.

Hello @danielfanaei,
We are very sorry about the delay.
The new version is almost ready.
Thank you for your kind patience.
Thanks,
Shahidul Islam

Hello @maxcom ,
Thank you for your support ticket.
We don’t find this kind of issue right now with our latest version.
Would you please describe to us a little bit more than where you got the issue?
If you will help us to find out the issue, definitely we will fix it for you and for all.

Thanks & Regards,
Shahidul Islam

Hello @danielfanaei,
We are extremely sorry about that. We already solved this issue on our server. We will release the updated version ASAP.

Thank you for your patience.

Thanks.

Hello @satraptech,
Thank you for your support ticket.
We don’t find this kind of issue right now with our latest version.
Would you please describe to us a little bit more than where you got the issue?
If you will help us to find out the issue, definitely we will fix it for you and for all.

Thanks & Regards,
Shahidul Islam

Hello @websitesking,
We just added Active Item feature for you – Screenshot

We wish it’s will make you happy.

Thanks & Regards,
Shahidul Islam

• This reply was modified 2 years, 9 months ago by Shahidul Islam.