bcrodua

Hi,

To help us work out the cause of your problem, can you please send us a copy of the full backup log?
This can be found in the UpdraftPlus Existing Backups tab. The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

Kind Regards,
Bryle

Hi,

To help us work out the cause of your problem, can you please send us a copy of the backup log?
This log can be found in the Existing Backups tab of the UpdraftPlus dashboard.
If you cannot access the UpdraftPlus dashboard, then you can find the log file in the ‘wp-content/updraft’ directory via FTP or your hosts’ file manager.

Best Wishes,
Bryle

Hi Michael,

Apologies for the late response.

Probably your server has stopped the process due to low server resources.

As a workaround you can download the files directly from your remote storage and upload it in the “Backup/Restore” tab > click the “uploads backup files” link and drop the files.

After upload, click rescan local storage to see the updated backup list.

Best Wishes,
Bryle

Hi,

To help us work out the cause of your problem, can you please send us a copy of the full backup log?
This can be found in the UpdraftPlus Existing Backups tab.The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

Kind Regards,
Bryle

Hi

To help us work out the cause of your problem, can you please send us a copy of the full backup log?
This can be found in the UpdraftPlus Existing Backups tab.The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

Kind Regards,
Bryle

Hi,

Sorry but the log is linked to your website and requires login access.

Please download the content and copy it to https://pastebin.com/. Create a public link and share it here.

Thanks,
Bryle

Hi,

To help us work out the cause of your problem, can you please send us a copy of the backup log?
This log can be found in the Existing Backups tab of the UpdraftPlus dashboard.
If you cannot access the UpdraftPlus dashboard, then you can find the log file in the ‘wp-content/updraft’ directory via FTP or your hosts’ file manager.

Best Wishes,
Bryle

Hi @gmongrut ,

To help us work out the cause of your problem, can you please send us a copy of the backup log?
This log can be found in the Existing Backups tab of the UpdraftPlus dashboard.
If you cannot access the UpdraftPlus dashboard, then you can find the log file in the ‘wp-content/updraft’ directory via FTP or your hosts’ file manager.

Best Wishes,
Bryle

Hi,

To help us work out the cause of your problem, can you please send us a copy of the full backup log?
This can be found in the UpdraftPlus Existing Backups tab. The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

Kind Regards,
Bryle

Hi,

You can enabled the “Delete local backups” option to only keep the backups on your remote storage. You can find this setting in the UpdraftPlus “Settings” tab > Show Expert Settings.

If you have a busy website or it gets new updates everyday then daily backup is fine.

Thanks,
Bryle

Hi,

To help us work out the cause of your problem, can you please send us a copy of the restoration log?
You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
You can send the log file as an attachment or copy the contents into an online tool (such as https://pastebin.com/ )

Best Wishes,
Bryle

Hi,

As mentioned in the thread you linked above those entries should be removed automatically.
So we can investigate further, can you please provide us a copy of the backup log?

Thanks,
Bryle

Hi,

To help us work out the cause of your problem, can you please send us a copy of the backup log?
This log can be found in the Existing Backups tab of the UpdraftPlus dashboard.
If you cannot access the UpdraftPlus dashboard, then you can find the log file in the ‘wp-content/updraft’ directory via FTP or your hosts’ file manager.

Best Wishes,
Bryle

Hi,

Just to clarify the UpdraftPlus Backup menu is missing, is that correct?

If yes, can you try to re-install the plugin? You will not lose your backups in the process.

Thanks,
Bryle

Hi @karthic24

Can you please post your feature suggestions on our website – https://updraftplus.com/feature-requests/ so other can support this requests. Popular features tends to get prioritised. You can also support existing feature requests submitted by other users.

Thanks,
Bryle