Ben Cole
Forum Replies Created
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Forum: Plugins
In reply to: [Social Metrics Tracker] Empty response from Google PlusHi,
Please try updating the plugin to version 1.5.0 and try again. The Google Plus API has not changed so the problem will likely still happen, however I made a change which should show some debug information when you expand it this time. If it’s there, please send me the debug info so I can investigate further. (You can post it here or email it to me)
Facebook should work a bit better with this new update also. There is now a page under
Social Metrics > Configuration > API Connection Settings
Which will let you pick between two different ways to retrieve data from Facebook.
Forum: Plugins
In reply to: [Social Metrics Tracker] Facebook 403 ErrorHello again, please try updating the plugin to version 1.5.0 and see if Facebook is able to collect data. I have changed the way that the Facebook data is collected in this version.
There is also now a page under
Social Metrics > Configuration > API Connection Settings
Which will let you pick between two different ways to retrieve data from Facebook. Let me know if this fixes the issue or not.
Forum: Plugins
In reply to: [Social Metrics Tracker] No more dashboard since WordPress 4.2Thanks for the reports – I’ll take a look today and see if I can release a compatibility update.
Forum: Plugins
In reply to: [Nginx Helper] Use php based purging for great compatibilityI also found the article you linked to and implemented this feature in the nginx-helper plugin in order to allow cache files to be deleted directly without the need for the ngx_cache_purge module.
The enhancement was accepted and published, and is available in nginx-helper version 1.8.8 – You can see the code used to implement this here.
Forum: Plugins
In reply to: [Social Metrics Tracker] Facebook Error -HTTP response code: 403 ForbiddenHello,
I am currently trying to figure out how to migrate the Facebook API to the latest version because the version currently used by this plugin is going to be discontinued by Facebook. Facebook updates are unfortunately going to stop working for everyone around April 30 2015 until I am able to release an update with the new API version (hopefully soon, since I also use this plugin and need it to work with Facebook).
It’s a little bit complicated to do the upgrade because the newer version of the Facebook API requires authentication, so I am trying to make it as easy as possible for everyone using the plugin to not have to sign in or create an App ID on Facebook.
If you or anyone else finding this post can help with the plugin development, please send me an email or take a look at one of the links below to help me with the development:
https://github.com/chapmanu/wp-social-metrics-tracker/issues/60
Forum: Plugins
In reply to: [Social Metrics Tracker] Feature Request: XINGIt does have to be a specific API which allows the plugin to make an HTTP GET request to ask it for the number of shares for a given URL. I didn’t see one when I looked, but if you are able to find it or if they add support for URL share counts let me know and I’d be happy to add it to this plugin.
Forum: Plugins
In reply to: [Social Metrics Tracker] Configuration not availableHello,
The URL to the settings page is:
/wp-admin/admin.php?page=social-metrics-tracker-settingsThe specific WP role / permission level that the plugin looks for to grant access to the config page is “manage_options”
There is no config page in the network admin area, only on each individual site dashboard (the plugin will work fine with multisite, you just have to configure each site individually). The link on the left is under the menu item “Social Metrics” and is called “Configuration”
Hope this info is helpful, let me know if you still aren’t able to access the settings area.
If you click the “Manually check again right now” button when there are connectivity problems, the plugin will try to check for stats for www.remarpro.com so that’s why it’s showing up as a failed request.
Aha, now here is another issue that needs to be resolved.
Facebook limits the number of requests to their API per hour/day (not sure what the limit is, they use a fancy formula) and it looks like your server has hit the limit. It will just automatically work again after a while (maybe tomorrow).
In the future, this plugin will need to have a way to keep track of the request limits for each social network in order to slow down / ration updates in order to not go over the limit. It’s on my to-do list, but I’m not sure when I’ll have time to get to it.
Forum: Plugins
In reply to: [Social Metrics Tracker] Dashboard shows other posts than TrackerThis is now fixed in 1.4.5
Okay, I’ve released 1.4.5 which resolves the issue *just for now* until April 30, 2015.
Turns out Facebook has changed their API and it looks like they are going to eventually require authentication in order to collect data from their API. What that means is that site owners will most likely have to log in to Facebook / grant access to this plugin before stats can be collected. That’s a bit annoying because I like it when the plugin just works out of the box with minimal setup, but I’ll see what I can come up with.
For now, with 1.4.5, I switched the Facebook API back to their old version 1.0 which is going to be removed on April 30, 2015. So look for a new update before then to update the Facebook API once more….
I have now been able to re-create the issue, so I am now working on figuring out the problem. Will post an update shortly.
Kameron,
The results on that debug page look correct and show that the request is working. Can you modify that debug page and put in one of your post URLs instead of https://www.www.remarpro.com which is being used at the moment? There must be a problem with the syntax of the request that the plugin is generating with the post URLs somehow.
Hello!
I’m not sure what the problem is.
If anyone can debug this, the plugin tries to make an HTTP GET request to the following API endpoint, which in this case is returning the 400 error:
If anyone is able to execute that request on their WordPress server, then post the full response here with the 400 error, that will help me to debug this as I am unable to re-create it myself.
Forum: Plugins
In reply to: [Social Metrics Tracker] Feature Request: XINGHi,
I would love to be able to add support for more social networks. I am not familiar with XING, but it sounds like users are probably able to share links to web pages, right?
I do see some documentation for their API here, but I don’t see anything that looks like it returns the number of shares a URL has: https://dev.xing.com/docs/resources
Can you see if you can find an API for XING which will let the plugin check to see the number of times a particular URL has been shared?