Ben Cole

Hello, plugin author here!

Sorry, I no longer have time to be able to maintain this plugin. However, the code is hosted over here on Github: https://github.com/bcole808/wp-social-metrics-tracker and if anyone has time and is willing to help update the plugin to work with the latest social network APIs, I can help review a pull request and publish the update.

If anyone reading this is able to help, please feel free to submit a PR on Github to fix the plugin to work with current API specs!

If the number only climbs and never lowers, it is likely that the Cron is not running on your site at all. You can change a setting in the plugin to modify the update mode so it does not use the Cron.

I think I recall there is an option in the plugin settings to change the mode which is used for updates to disable usage of the WP Cron and instead perform updates on individual page loads.

It’s been a little while since I have been able to do any work on this plugin, but it’s on Github if anyone is able to contribute to the open source project! https://github.com/bcole808/wp-social-metrics-tracker

Oh no =( It sounds like Facebook could have changed the structure of their API?

I don’t have time unfortunately to investigate this, but if anyone who is a developer has time to help contribute a fix please submit a pull request to the Git repository here and I can review and publish it ASAP: https://github.com/bcole808/wp-social-metrics-tracker

Hello!

I do think this plugin should run fine on PHP 7 and the latest version of WordPress.

Despite having not published an update recently, I’m still running Social Metrics Tracker on my main WordPress site which is also running on PHP 7 and the latest WP release and I haven’t noticed any issues. Let me know if you encounter any problems though and I can release a patch.

If these appear after de-activating the plugin, it must be because there are still cron tasks scheduled (the plugin is supposed to remove them on de-activation, but perhaps that didn’t work).

You could try a plugin which allows you to view / edit cron tasks, and use it to delete the remaining tasks called “social_metrics_update_single_post”.

From reading this error text, I can’t tell what exactly is happening. Are there any other error messages?

The reason for this is to save update requests / optimize performance.

If a post has not been visited for a long time, then it is very likely that it’s page view count and share count has not changed. Therefore no attempt to update the stats is made.

Similarly, if a post is shared somewhere then it’s likely that someone will visit the post and trigger an update to be added to the cron. The plugin only queues an update task for the one post that was visited.

Are there visitors accessing those posts which hadn’t been updated in 2 months?

The updates are triggered when someone accesses the post, so if no one accesses the post then it won’t update until someone does view it.

Hello,

Thanks for providing these helpful details. I checked and it turns out that the endpoint that the plugin uses for “Publicly Available Data” for Facebook was changed, and so that is why the numbers stopped counting correctly.

I have just published an update, v1.6.7 which should fix this issue.

However, it is strongly recommended to use the Facebook Graph API instead, as it will be much more reliable and will return more accurate numbers. In fact, the “Publicly Available Data” endpoint now only returns a rough estimate, about to the nearest hundred.

Hello,

Is the wp-cron running? This plugin uses the WP Cron in order to perform the initial full sync.

If WP Cron is not working on your site, you can try changing the update mode in the plugin configuration to use the page footer to perform updates instead.

This error looks like an issue with the currently active theme, but you said you already tried changing the site theme to see if that fixes the issue and it sounds like it did not.

I don’t think this error message you found is caused by the plugin, because this error message is about WP_POST_REVISIONS and this plugin doesn’t touch post revisions in any way.

Are there any other errors in the log file? You can try searching for “social-metrics-tracker” to try to find any errors that may have been caused by files within the plugin folder

Hello,

PHP 5.6 should be supported for the social metrics tracker plugin. Are you able to check your server error log and see if there are any error messages specifically from the plugin?

There is one small example on the Github page here:

https://github.com/chapmanu/wp-social-metrics-tracker/wiki/Code-Examples

There isn’t currently a widget, but in the future I might consider creating one.

It is possible for developers to extend this plugin and utilize the data collected if anyone else wants to write a widget and contribute, the plugin is open source!

Thanks for letting me know about this — I think I’ve been able to fix the issue and it should be resolved in version 1.6.6, released just now (let me know if not)