Barsha Paudel

Hi @colpem,

Thanks so much for taking the time to leave us a review! 

We’re excited to know that you’re enjoying NextGEN Gallery and that it is a good fit for your site.

We hope you continue to have a 5-star experience ??

Hi @anyakom66,

The link added to the image was clickable from the front area without any issues. It redirected to the correct link.

However, the data description seems to have an issue like the one you mentioned, but it didn’t make any effect on the redirection. This need to be checked in detail from our end if found an issue, it will be fixed with the upcoming version of the plugin released.

I hope this helps. Could you please let me know for any other questions!

Thanks!

Hi @cgreid,

Thanks for the review, and I’m glad you’re liking our plugin!

When you have a chance, could you please let me know how we might earn that 5th star from you? That way I can share your feedback with our team, or potentially even offer ideas for how to do what you’re looking for.

Thanks! Please let me know ??

Hi @anyakom66,

Thanks for sharing the details,

Using the latest version of NextGEN Gallery, I could replicate an issue similar to the one you mentioned. As you can check from the screenshot here, I have added the href link to the description with double-quoted and on the frontend it displays fine as shown in the screenshot here.

If this is the correct way of replicating the issue, it doesn’t seem to be the NextGEN causing the issue. Could you please just remove the NextGEN Gallery and re-install it, that might help to resolve the issue.

Let me know how it goes and I will get back to you accordingly.

Thanks!

Hi @gsfergusson,

I’m glad to hear you got that sorted, and thank you for taking the time to let us know.

Feel free to get back for any confusion or issues and we will help you further.

Thanks!

Hi @vasch,

Great to hear that the issue with the warning appearing on the gallery page has been fixed, and thanks for the update.

Regarding the translation of the gallery titles, could you please check once by switching the theme to WordPress Default theme and see if it works as expected or not!

Let me know the updates and I will get back to you.

Thanks!

Hi @gsfergusson,

Thank you for reaching out,

While checking on my setup, the “Set NextGEN featured image” function is working fine with the latest version of NextGEN Gallery (3.59.6). The image is well-added and displays fine on the front end.

To troubleshoot the issue further, I recommend deactivating all plugins except NextGEN Gallery to see if the issue persists. If it works, reactivate the plugins individually to identify the conflict.

Additionally, ensure your theme is updated to the latest version and also test by switching to the default WordPress theme like Twenty Twenty-Five to find out theme-related issues.

If the problem still occurs, please let me know so we can further investigate!

Thanks!

Hi @anyakom66,

Thanks for reaching out,

I checked on your site, and you seem to have temporarily fixed it by modifying the code, so I couldn’t get to see the actual issue your site is experiencing.

It would be better if you could provide some screenshots mentioning the area of the issue so that I can look into it and report it to the developer if found to be a possible bug with the plugin.

Thanks!

Hi @asghar01185,

Thanks for reaching out,

With Envira Gallery, you cannot open the lightbox and custom image URL at the same time. Either the image will open in lightbox mode or on a specific custom URL added.

To allow the images to be linked to other URLs, please follow the guidelines here: https://enviragallery.com/docs/using-external-links-in-envira-gallery/. Moreover, you can have your gallery image open the URL in a new tab. To allow the option, you can follow the guidelines: https://enviragallery.com/docs/open-gallery-links-new-window/

I hope this helps! Could you please let me know if you have any questions?

Thanks

Hi @gebseng,

Thanks for reaching out,

Envira Gallery stores the images inside wp-content/uploads directory by default. The wp-content/gallery directory is likely associated with a gallery plugin, but it is not created by Envira Gallery.

If you have used some other gallery plugins, in the past, it might have created the wp-content/gallery directory.

If you’re sure that the directories and images are no longer needed, you can back them up first and then safely delete them to free up space.

Thanks!

Hi @andyward75,

Thanks for reaching out!

Currently, NextGEN Gallery doesn’t come with PDF file format support. We suggest using JPEG, WebP or PNG images format to upload the image files on NextGEN Gallery.?

I’ve made a note of the feature request, and we’ll keep it on our radar to be reviewed as we plan out our roadmap for the future.

Thanks!

• This reply was modified 4 months ago by Barsha Paudel.

Hi @cursist,

Thanks for the review, and I’m glad you’re liking our plugin!

When you have a chance, could you please let me know how we might earn that 5th star from you? That way I can share your feedback with our team, or potentially even offer ideas for how to do what you’re looking for.

Thanks! Please let me know ??

Hi @basti743,

We appreciate you taking the time to provide feedback regarding your experience with Envira Gallery Lite. We understand your frustration and would like to address your concerns regarding the availability of different gallery layouts in the Lite version.

Envira Gallery Lite is designed to offer a basic set of features and functionalities for users who require a simple gallery to be displayed. We understand that the layout options in the free version can be limited, and we’re always looking for ways to improve the user experience.

We continuously evaluate our feature offerings and consider user input to improve our products. Your suggestion regarding the availability of the gallery layouts in the Lite version will be duly noted for future enhancements.

If you have any further questions or need assistance with Envira Gallery, please don’t hesitate to reach out to us by opening a new support thread here. We are here to help.

Thank you!

• This reply was modified 4 months, 1 week ago by Barsha Paudel.

Hi @strategicdm,

Thanks for taking the time to share your review and feedback! We’re thrilled to hear that you found the plugin suits your needs .

Have a good one ??

Hi @mitide,

We’re so happy to hear you’re finding NextGEN Gallery marvelous!

Thanks so much for taking the time to share your thoughts, and enjoy ??