Barsha Paudel

Hi @mymateworld,

Thanks so much for taking the time to leave us a review! We really appreciate your feedback.

We hope you continue to have a 5-star experience ??

Hi @hoteldiderot,

Thanks so much for taking the time to leave us a review! 

We’re excited to know that you’re enjoying Envira Gallery and that it is a good fit for your site.

We hope you continue to have a 5-star experience ??

Hi @twinturborob and @igonas,

Thanks so much for taking the time to leave us a review! 

We’re excited to know that you’re enjoying Envira Gallery and that it is a good fit for your site.

We hope you continue to have a 5-star experience ??

Hi @aaa1898,

Thanks for reaching out,

To accelerate the bulk import of folders containing many pictures into NextGEN Gallery in your Caddy + PHP-FPM Docker environment, you’ll need to adjust the following server-side parameters:

1. PHP-FPM: Increase max_execution_time (e.g., 300s), memory_limit (e.g., 1G), post_max_size, and upload_max_filesize (e.g., 256M).
2. Caddy: Extend timeouts in your Caddyfile (e.g., read_body and idle to 300s).
3. Docker: Allocate more CPU and memory (e.g., 2 CPUs, 2G RAM) in your container settings.
4. Database: Optimize MySQL settings, like max_allowed_packet for large queries.
5. NextGEN Settings: Limit image size to, 2000px and create smaller thumbnails (150x150px)

I hope this helps! Could you please let me know if you have any questions?

Thanks! ??

• This reply was modified 1 month, 3 weeks ago by Barsha Paudel.

Hi @shawjoejgmailcom,

Thank you for reaching out,

To center the thumbnail, please use the following CSS code inside WordPress Dashboard > Appearance > Customize > Additional CSS:

.ngg-gallery-thumbnail img{
    margin:8px auto;
}

I hope this helps! Could you please let me know if you have any questions?

Thanks! ??

Hi @aaa1898,

Thank you for reaching out,

Once you have imported the images into NextGEN Gallery via the folder successfully, you’ll need to scan the galleries once you have added the new images on the folder. To scan the image, navigate to “Manage Galleries -> [Gallery Name] -> Gallery Settings[tab] -> Scan folder for new images”. Once done, new/replaced images will be updated on NextGEN Gallery.

However, for the image deletion purpose, we don’t have any workarounds. After you have deleted the images on the folder, the image still appears on the gallery since it’s imported to NextGEN Gallery. So you’ll need to delete the image manually from Manage galleries area.

I hope this helps! Could you please let me know if you have any questions?

Thanks! ??

Hi @gregl7,

We’d be happy to help!

It seems that you are using the paid version of NextGEN Gallery, as your site has paid NextGEN Gallery activated. Could you please submit a support ticket through the?NextGEN Gallery account dashboard?when you have a chance? For more context, www.remarpro.com’s goal is to ensure that paying customers and free users get the best support they can, from the ones that can give it.?

The www.remarpro.com forum is moderated by volunteers and as volunteers do not have access to the paid products, they recommend reaching out to the authors of the code, as the issues you are having involve paid gated features, it is better to avoid mixing it with the features of a free plugin or theme. 

From there, our support team will be able to take a closer look at your request.?

Thanks!

Hi @aaa1898,

Great to hear that it has been resolved, and thanks for letting us know.

Feel free to get back of any issues or confusion, and we will get back to you.

Thanks!

• This reply was modified 1 month, 4 weeks ago by Barsha Paudel.

Hi @tricaricol,

Great to hear that it has been resolved, and thanks for letting us know.

Feel free to get back of any issues or confusion, and we will get back to you.

Thanks!

Hi @antonynz,

Thank you for reaching out,

It looks like the fonts folder has been moved to nextgen-gallery/static/FonteAwesome/Webfonts.

Could you please try accessing the fonts via the location provided above and check if it helps you or not!

Let me know the updates and I will get back to you.

Thanks

Hi @suffiansalam,

Thank you for reaching out!

It looks like there’s a?bug?with the NextGEN Gallery.

A report has been created about this issue to notify our development team about it. I apologize for the inconvenience in the meantime. I can’t currently provide an ETA for when a fix will be released.

However, I’m taking note, and I’ll make sure to send you an update when an update that fixes this issue is released.

Thanks!

Hi @tricaricol,

Thank you for reaching out,

To remove the duplication of gallery title appearing on the breadcrumb, please use the following CSS code inside WordPress Dashboard > Appearance > Customize > Additional CSS:

ul.ngg-breadcrumbs:nth-of-type(2) {
    display: none !important;
}

I hope this helps! Could you please let me know if you have any questions?

Thanks! ??

Hi @markusfroendhoff,

We’d be happy to help!

It seems that you are using the paid version of NextGEN Gallery. If you have an active license subscription with us, could you please submit a support ticket through the NextGEN Gallery account dashboard when you have a chance? For more context, www.remarpro.com’s goal is to ensure that paying customers and free users get the best support they can, from the ones that can give it. 

The www.remarpro.com forum is moderated by volunteers and as volunteers do not have access to the paid products, they recommend reaching out to the authors of the code, as the issues you are having involve paid gated features, it is better to avoid mixing it with the features of a free plugin or theme. 

From there, our support team will be able to take a closer look at your request. 

Thanks!

Hi @tomsh,

Sorry for the delayed response,

The issue was fixed earlier, but it has again been replicated, and the team is working to fix it permanently so that it doesn’t get repeats anytime soon. Actually, there are other few high priority bugs that need to be addressed soon, so the team is planning to release everything at once. It’s taking a bit more time to get the fix done, and I apologize to you for that.

However, I’m taking note of this support query, and I’ll make sure to share you an update when an update that fixes this issue is released.

I hope this helps! Could you please let me know if you have any questions?

Thanks! ??

Hi @vikazz,

Thanks for reaching out,

Checking from my end, the thumbnail appears to be totally fine on the desktop mode. All the image looks good and is not stretched or cropped like the one you shared in the screenshot above.

In case this helps, please refer to the screenshot here.

Moreover, if the issue still appears on your devices, I recommend checking the site on someone’s devices to confirm the issue persists only on your device.

Let me know the updates and I will get back to you accordingly.

Thanks!