Barsha Paudel

Hi @nick7766,

Thanks for reaching out,

As the Pagination is part of the paid version of Envira Gallery, could you please drop us a line through our contact page when you get the chance here

You’re welcome to just include a link to this post if you’d prefer to do that.

I apologize that we’re not able to respond to paid version questions here in the www.remarpro.com support forums for the free version, but I really appreciate your help!

Thanks!

Hi @awf,

Thanks for reaching out to us!

The slider image counter is displayed when displaying the image in Lightbox mode, as shown in the screenshot here.

Also, please set the lightbox effect to be Simple Lightbox for displaying the image counter on lightbox mode. For your reference, please check the screenshot here.

I hope this helps! Could you please let me know if you have any questions?

Thanks! ??

Hi @gmichaels,

Thank you for reaching out!

It looks like you’ve already contacted us via the support form, and our team has responded to your query. Kindly go through the response and feel free to get back for any additional assistance.

Thanks!

Hi @johnpsantoro,

Thanks so much for taking the time to leave us a review! 

We’re excited to know that you’re enjoying NextGEN Gallery and that it is a good fit for your site.

We hope you continue to have a 5-star experience ??

Thanks!

Hi @digbymaass,

Thanks for reaching out!

While checking on our setup we couldn’t replicate the issue while using the PHP 8.2 and NextGEN Gallery. I suggest you download a fresh copy of the latest NextGen Gallery and, then replace the one from your site’s Dashboard > Plugins > Add new plugin > Upload plugin > Choose File (with the files’ override when being asked) to see if that’ll fix the issue?

Re-installing NextGen Gallery wouldn’t affect your existing galleries.

Thanks!

Hi @1bogdan,

Thanks for reaching out,

Upon checking, the gallery image appears to be normal size in the lightbox mode. If this helps, please refer to the screenshot here.

Moreover, the Magnifying glass added for zooming the image works fine. It zooms the image into a larger one upon clicking on it!

Could you please let me know if you have any questions?

Thanks!

Hi @delta-skies,

Currently, we don’t have the option to display the galleries and image statistics report. I’ve made a note of the feature request, and we’ll keep it on our radar to be reviewed as we plan out our roadmap for the future.

Thanks!

Hi @eochoa,

Thanks for sharing the site link,

NextGEN Gallery does not currently offer the option to remove websites from the comment section. However, you can use the CSS code to remove the section from the comment area.

Please use the following CSS code inside WordPress Dashboard > Appearance > Customize > Additional CSS:

.nggpl-comment-form .nggpl-comment-form-url{
    display: none;
}

Let me know how it went.

Thanks!

Hi @thedrewseum,

Basically, removing the NextGEN Gallery and adding the new one doesn’t affect the existing galleries.

However, if you think of not doing so on the live site, please create a staging site (you can contact the hosting service provider) and then make the changes. If everything goes as expected, it can be done on the live site.

I hope this helps!

Thanks.

Hi @matija1506,

Thanks for reaching back,

You can basically duplicate the ole database and then assign it to new galleries rather than editing it. In-order to do so, please follow the guideline and work accordingly: https://www.wpbeginner.com/wp-tutorials/how-to-duplicate-wordpress-database-using-phpmyadmin/

If you are unable to do from your end, you can take help from the hosting service provider, and they’ll be helping you on this matter.

Thanks!

Hi @mbsharp,

Thanks for the update,

As mentioned earlier, we couldn’t replicate the issue on our end while using the NextGEN Gallery, I suspect it to be an issue with the theme activated on all the three site of yours.

Could you please try once deactivating the theme Weaver Xtreme?and check if it resolves the issue or not!

Also, with the upcoming NextGEN Gallery release, we will be fixing most of the PHP errors appearing with the plugin. So in case it’s related to the plugin, the issue might be resolved once the plugin is updated to the new version.

Thanks!

Hi @kjellst,

Thanks for the update,

It seems that you are using the paid version of NextGEN Gallery. If you have an active license subscription with us, could you please submit a support ticket through the NextGEN Gallery account dashboard when you have a chance? For more context, www.remarpro.com’s goal is to ensure that paying customers and free users get the best support they can, from the ones that can give it. 

The www.remarpro.com forum is moderated by volunteers and as volunteers do not have access to the paid products, they recommend reaching out to the authors of the code, as the issues you are having involve paid gated features, it is better to avoid mixing it with the features of a free plugin or theme. 

From there, our support team will be able to take a closer look at your request.

Thanks!

Hi @idayras,

Thanks for taking the time to share your review and feedback!

Glad to hear that our support team is providing help expertly, and you are satisfied with our support too.

Have a good one ??

Hi @sublimese,

Thanks so much for taking the time to leave us a review! 

We’re excited to know that you’re enjoying NextGEN Gallery, and that it is easy to use.

We hope you continue to have a 5-star experience ??

Hi @ttrusty,

Thanks for taking the time to share your review and feedback!

Glad to hear that our support team is providing help expertly, and you are satisfied with our support too.

Have a good one ??