Balendu

Hi @sakalvictoria

Thank you for getting back to me. Actually we are not using ‘SMTP’ option in Amelia Notification setting but using ‘Mailgun’ option and have given our Mailgun API. Do you mean we should choose there ‘WP Mail’ instead of ‘Mailgun’? And in your plugin ‘WP Mail SMTP’ we give our Mailgun API?

Please guide us. Thank you for your support.

Thank you for your reply. Do you think it is possible at all? If it is possible can you please provide me a piece of code? Which I can add somewhere to achieve this?
Thank you for your support.

Hello,
Thank you for your response. I don’t have any active support. I am trying to help a friend and this question is about the functionality of the plugin. It would be great if you can answer my question here.
Thanks again for your support.

Sorry, Sent to right one now.

But I got automated response

Regarding the Lightspeedtech.com support area:

This email address is no longer being used. The administrative URL for this product has changed. You should visit https://members.im.tools/submitticket.php to submit a ticket for your product. Once you have submitted a ticket, our team will reply to you as soon as we can.

Thanks

I am not premium member. That’s why can’t open ticket.

I have sent email. I will be grateful to get support.
Thank you

I reset to default but unfortunately it’s not working.

Yes, it worked when I deactivated the plugin. Now I am sure because of this it was not including background image in generating PDF.
How this can be excluded?

Where do I turn it off?

Did you mean this https://prnt.sc/23kvstd

Thank you for your response. Here is the screenshot https://prnt.sc/23kv0g9

I have tried removing logo too but unfortunately it is not working for me. PDF get created but there is no background image. Please share if somebody found solution. Thank you