baldguystudio
Forum Replies Created
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Thanks, Luis. I was starting to check CleanTalk out as you suggested and found that the plugin is activated but annual payments have lapsed. The person who was paying isn’t with the organization anymore.
We’re getting a number of errors, including:
Mar 08 2023 21:55:31: Error occurred on last SpamFireWall check. SpamFireWall database is outdated. Please, try to synchronize with the cloud.and
Synchronization process failed. Please, check the acces key and restart the synch.
Could this be sporadically preventing Forminator from passing the code you mentioned?
If I don’t hear back from the client by tomorrow morning, I’ll start a new account and get a new key.
Thanks for working with me on this!
Chuck
Adam and Kasia,
Thank you for your responses and I apologize for the delay. I missed the notification that you had responded.
I’ll look for logs in the security plugin I have on the site (Wordfence) but I wanted ask about CleanTalk (I’m not using Fast Velocity). The CleanTalk plugin is installed; I use it with Forminator on other sites and haven’t had this Forbidden issue. Please let me know if it could be causing the intermittent issue.
I have SG Cache (SiteGround) and have dumped it.
We are using another couple of plugins I’m wondering about: S2Member Pro and S2Member Framework. We installed these initially to manage memberships but while we’ve replaced that system for the users, the membership chair still uses S2 to manually maintain the member database as backup. Could these plugins be causing the issue? If the membership chair is OK about losing the capability, I can deactivate them to test.
Thank you for your assitance!
Chuck
Forum: Fixing WordPress
In reply to: Error with installation of plugins en updating wordpress itselfI ran into this issue on a website hosted at Bluehost. The error message was “Update Failed: The package could not be installed.”
It took a couple of chats, but it got fixed when the tech set the PHP version to PHP 5.4 (Single php.ini).
Hope this helps somebody dealing with this frustrating issue! ;-D
Chuck
Forum: Themes and Templates
In reply to: [Twenty Thirteen] How can I turn off comments for this theme?