JetBackup
Forum Replies Created
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Forum: Reviews
In reply to: [JetBackup - WP Backup, Migrate & Restore] Does the jobHey!
Thank you for the great review and positive feedback.
We are happy that you are glad with our plugin.Forum: Plugins
In reply to: [JetBackup - WP Backup, Migrate & Restore] Loading ProblemDear @tkwpweb,
1. Please, check if there are any errors in your console log.
2. Deactivate/reactivate the plugin and recheck the results.
3. If that doesn’t help either, check if there are any plugins on your site affecting ours.Forum: Reviews
In reply to: [JetBackup - WP Backup, Migrate & Restore] Excellent plugin and easy useHey!
Thank you for the great review and positive feedback.
We are happy that you are glad with our plugin.Forum: Reviews
In reply to: [JetBackup - WP Backup, Migrate & Restore] You asked so many timesDear @jasonjohnson0,
We are sorry for your disappointment, we are ready to help you with any issue you may have.
Please, provide more details about your issues – what errors do you see?
Can you, please share the backup log (if there’s no private info there) so we can check what is the reason you are having the issues.
We have a priority chat (https://backup-guard.com/) and email (support@backup-guard.com) support for our PRO users (and not only) so we are always ready to support whenever you are having any issues.
Please, cooperate, sharing your log here or via chat so we can help you!Dear @guywp
Since this is a custom case which is related specially with your website, please contact us at support@backup-guard.com and we will provide a custom solution for your case.
Dear @bedigital
I’m sorry but backup retention is not available in the FREE version of the plugin.
Forum: Plugins
In reply to: [JetBackup - WP Backup, Migrate & Restore] Change of backup fileDear @rondo48
No, we haven’t changed anything that can decrease the backup size.
We haven’t changed the compressing method either.Forum: Plugins
In reply to: [JetBackup - WP Backup, Migrate & Restore] unpacking sgbp archive fileDear @frankmoher
You can download the SGBP extractor from the following link:
https://backup-guard.com/downloadsYou can also restore the file by using the plugin in the destination website.
Dear @guywp
The backup schedule works along with WP-Cron. If WP-Cron is working correctly on your side, then the scheduled backups must run.
We recommend you to install a plugin like WP Crontrol to check the scheduled events in your website and you will find BackupGuard schedule event there.Forum: Plugins
In reply to: [JetBackup - WP Backup, Migrate & Restore] Rolling backup questionDear @apollobravoadam
We’re sorry but backup retention feature is not available in the FREE version of the plugin.
Could you please share backup log file with us? Sign up for a https://pastebin.com/ account. Or use a GIST. https://gist.github.com/
Then share a link to that paste or gist.
You can download the mentioned log file by following instructions described in the link:https://backup-guard.com/products/backup-wordpress/doc/download-backup-log
Forum: Plugins
In reply to: [JetBackup - WP Backup, Migrate & Restore] SecurityDear @andrekliem
Yes, actually there is a mechanism.
We create temporary symlinks, that allow you to download the real backup file.
But direct access to the real backups is denied via URL.Hello @kerydell
You are receiving this error because you are trying to migrate without having the PRO version.
This support forum is for the free plugin only.Hello @hollywoodonlocation
The archive ending in .sgbp.part is a partially downloaded file from part of your browser.
Please download the file again and it will not have the .part extension.Hello @tanidara
You are receiving this error because you are trying to migrate without having the PRO version.
This support forum is for the free plugin only.