A Zaman Sagor

Hi ,

Greetings. Thanks for the confirmation.

If you don’t mind me asking, could you please share your feedback on our product? We’ve invested a lot of time and energy into creating it, and we’re excited to hear your thoughts. We think it can be really helpful for WordPress users, but we would love to hear your input to make it even better.

Please feel free to contact us anytime you need help, and we are always here to help.

Best regards

Hi,

We will address that in the upcoming update. For the time being, it would be advisable to refrain from making any code modifications in the Eventin file, as there is no option for overrides in the function.php file.

If it is imperative, you may simply alter ‘DESC’ to ‘ASC’: https://prnt.sc/iqGx-k_hhYO_

Refer to the code provided in the screenshot. You have the capability to implement this independently.

However, please note that if you update your plugin, you will need to reapply the code to maintain the ASC order.

We trust this clarifies the situation.

Thank you for your cooperation.

Best Regards

Hi @webwarp,

We can understand you. And also understand what you need. Thanks for your valuable query. We will make it ascending order for sure. So that the recent date’s event will come first on the serial. 

Please allow us some time. When we are done, we will let you know.?

Thanks for being with us. Good day!

Best Regards

Hi,

We can understand you. And also understand what you need. Thanks for your valuable query. We will make it ascending order for sure. So that the recent date’s event will come first on the serial. 

Please allow us some time. When we are done we will let you know. 

As our current sprint is running hope in the next sprint we will do it. 

Thanks for being with us. Good day!

Best Regards

Dear Customer,

For now we don’t have such an option. But we loved your idea. So we are requesting you please share your idea on our roadmap from the pinned post. So everyone around the world can make upvote on your great idea.

Thanks for being with us.

Good Day

Dear Customer,

We deeply apologize for the inconvenience caused by the issue you have encountered. We would like to offer a solution that we believe will be beneficial to you. If you have made modifications to your thank you page following a successful payment at the checkout, it may have resulted in attendee ticket status errors.

Therefore, we kindly ask you to revert to the default thank you page and attempt the process again. If you still have the issue, you can reach us from the plugin details page.

We hope this information is helpful to you.

Thank you for choosing our products and for your continued support. Have a wonderful day!

Best Regards

Hi,

Thanks for your valuable reply. Our team is checking the ticket and will give you a reply with a solution instantly.?

Thanks for being with us. Good Day!

Best Regards

Hi,

Sorry for now, but our ticket ID looks like: https://prnt.sc/tNpEJQpH2BdX?

It is unique, printable and not encrypted. The unique key is very secure for tracking your ticket.

If you have any requests, then please make a feature request here: https://themewinter.com/eventin-roadmaps/

Thanks for being with us. Good Day!

Best Regards

Hi,

Thank you for reaching out to us and for sharing your feedback.

We truly appreciate your support and value your input regarding our plugin. We understand your concerns and would like to address them as best we can. We have already responded to your inquiries through the tickets.

First and foremost, we apologize if there have been any misunderstandings regarding the features and functionalities of our plugin. Our aim is always to provide a seamless and satisfying experience for all our users.

Regarding the specific features you mentioned, we have carefully reviewed our system and confirmed that they are indeed working as intended for the majority of our clients, including the Stripe payment function on mobile devices. However, we understand that every user’s experience can vary, and we are committed to addressing any issues or bugs promptly.

We also appreciate your feedback regarding the email notifications and ticket information display. the email notifications are functioning as intended.

Your satisfaction is our top priority, and we sincerely apologize for any inconvenience you may have experienced. We would be more than happy to assist you further and address any additional concerns you may have.

We kindly ask for your understanding and support in reconsidering your rating. Your feedback is invaluable to us, and we would be grateful for the opportunity to make things right.

Thank you for choosing our products, and we look forward to serving you better in the future.

Regards

Hi,

Greetings! Thank you for contacting us.

From your screenshot, we can understand that you need to change the colors you have marked. This is possible with custom CSS code. So would you please visit our landing page and reach out to us more? So that we can help you with the custom CSS code.?

Alternatively, you can share the URL where the menu is located and let us know the colors you’d like to use. We’ll be happy to provide you with a custom code right here.

Thanks for being with us and using our products. Good Day!

Best Regards

Hi,

Greetings! Thank you for contacting us.

We want to address the unusual situation you are facing. Historically, no clients have encountered similar issues. The root cause might be a conflict with your other plugins. 

We recommend deactivating all plugins initially, then proceeding to install and activate the Eventin plugin. Subsequently, we advise turning on each plugin one by one to identify the conflicting one.

 Additionally, the problem could be related to your child theme. Consequently, we suggest activating the parent theme first for testing purposes. Please follow these recommendations and keep us informed of the outcomes.

Thanks for being with us and using our products. Good Day!

Best Regards

Hi,

Greetings! Thanks for reaching out to us.

– You will be happy to know that, from Eventin you can easily show your events as a list using the calendar module. Here is the demo: https://product.themewinter.com/eventin/event-calendar-daily-list-view.

And for monthly, you can check out the demo: https://product.themewinter.com/eventin/monthly-calendar-view.

– Yes. Eventin has full support for WooCommerce, and any payment gateways supported by WooCommerce can be used with Eventin. And also, Eventin has a built-in Stripe payment feature. So if you don’t want to use WooCommerce, then you can only use the Stripe payment method.

– Yes. After every single purchase, your users will get a unique serial number and a unique QR code to enter into your event. So that you can identify them as unique ones by scanning them. We have a built-in QR code scanner so that you can sync them correctly to your database.?

Reference documentation: https://support.themewinter.com/docs/plugins/plugin-docs/event/qr-code.

Thanks for being with us. Good Day!

Best Regards

Hi,

Greetings! Thanks for reaching out to us.

We regret to inform you that there isn’t an option to turn this off. However, if you contact us through our website, we can help you with removing the “Edit Information” link.

Thanks for being with us and using our products. Good Day!

Best Regards

Hi,

Greetings! Thanks for reaching out to us.

We are sorry to say that there is now no way to add a new tag. You can make a feature request on the roadmap from the plugin description.

You can reach us more via our website so that we can give you more directions with it.

Thanks for being with us and using our products. Good Day!

Best Regards

Hi,

You are welcome. We will let you know when we need assistance with the implementation. And if you have any queries, feel free to contact us for any needs.

Best Regards

Good Day.