A Zaman Sagor

Hi @coolhatwebdesign ,

We have recurring events on a Daily, Weekly, Monthly, Yearly and Weekday basis. The recurrences are showing at once on the parent event page. Hourly recurring is yet not possible with our plugin. If we get enough requests for the hourly recurring event, our team will consider adding this.

Best Regards

You are welcome. Feel free to reach us regarding any queries. We are always here to assist you. We are continuously working on improving our plugin and providing our customers with a fantastic experience.

Thank you for your time and enjoy!

Best regards

You are welcome. Feel free to reach us regarding any queries. We are always here to assist you. We are continuously working on improving our plugin and providing our customers with a fantastic experience.

Thank you for your time and enjoy!

Best regards

Great! Thank you for letting us know. Feel free to reach us regarding any queries. We are always here to assist you. We are continuously working on improving our plugin and providing our customers with a fantastic experience.

Thank you for your time and enjoy!

Best regards

Great! All the credit goes to you. Thank you for letting us know. Feel free to reach us regarding any queries or clarifications. We are always here to assist you.

We are continuously working on improving our plugin and providing our customers with a fantastic experience.

Thank you for your time and enjoy!

Best regards

• This reply was modified 2 years, 3 months ago by A Zaman Sagor.

Hi @cmultimedios,
Thanks for reaching out to us. We have webinar access enabled in our plugin. Can you please try to login to the account that have the Webinar access and create the API with that account? Than connect zoom with Evnetin using the API.
After trying all these things, if your problem is not solved, then follow our PINNED post and reach us so that we can help you with additional steps.
Hope you understand.

Thanks for being with us. Good Day!

Best Regards

Hi @cmultimedios,
We are sincerely sorry that this happened to you. This is not supposed to happen. Because from our side we have checked it to the max. We did not find any such problem.

This problem is happening usually for cache plugins. This can happen because the cache plugin prevents image loading and the image doesn’t load properly. Or it could be due to a conflict with another plugin on your site.

We now suggest you, if you have any kind of caching plugin on your site, please deactivate it. And if your server has any kind of image optimizer plugin then deactivate that too and check the QR code.

And if there is cloud flare caching on the site, you can test it by keeping it off for some time. Also, see if it conflicts with any of your other plugins or not. Deactivate all plugins one by one from your site and check if your QR is working.

So we can’t say exactly until we check it. After trying all these things, if your problem is not solved, then follow our PINNED post and reach us so that we can help you with additional steps.
Hope you understand.

Thanks for being with us. Good Day!

Best Regards

Hi @haj12,

Thank you for contacting us and I’d be happy to assist.
We sincerely apologize for the inconvenience. We have found the solution. And it will be fixed in our next update. If you are waiting for the update then it will be solved by updating your plugin after we release the plugin. And if you want a temporary solution instantly then follow our PINNED post and reach us so that we can help you with additional steps.
We will give you the solution in this regard. Hope you understand.

Thanks for being with us. Good Day!
Best regards

Hi @cmultimedios,
Thank you for contacting us and I’d be happy to assist.
This is not supposed to happen. We are sincerely sorry that this happened to you.
We use the default wp_mail function of WordPress, which uses the PHP Mailer to send emails. For security reasons, the hosting provider disables the PHP Mailer often by default, which might happen to you.
You may try using a third-party plugin “WP Mail SMPT” for enabling the SMTP configuration. If that doesn’t work, ask your server admin to check if your server’s SMTP is turned on or not.
After trying all these things, if your problem is not solved, then follow our PINNED post and reach us so that we can help you with additional steps.
Hope you understand. Thanks for being with us.

Good Day!
Best Regards

Hi @exe65,
Thank you for contacting us and I’d be happy to assist.
You will be happy to know that you can easily change your time format from the WordPress settings. For changing the time format, you have to navigate here: Dashboard > Settings > General, then select the time format to 24h mode: https://prnt.sc/ZlIYc7sDVH77.
Hope your time format problem will be solved. You may check the documentation section of the plugin from our landing for more.

Thanks for being with us. Good day!

Best Regards

Hi @kientv,
Thank you so much for asking. We have created this function so that our ticket ID should be unique. Because if the tickets are not unique, there will be many difficulties in attendee verification process. There is very minor chance of ticket duplication and we didn’t get any report of such ticket ID duplication yet.
Hope you understand.

Thanks for being with us.

Regards

Hi @songoo,
Thank you for your information. Somehow it’s missed on the last update. We had change the handler name. We will make sure the fix to be added on the next release.
Thank you for your patience.

Regards

Hi @mrdesho,
We are sincerely sorry. We do not have the option to add multiple Zoom accounts in Eventin. But we accept your suggestion, and your query is already in our feature request list. Our developers are continuously working on new features. Hope they make a decision on this. Thanks for being with us. If you have any other queries you can let us know. We will look into it with sincerity.
Good Day!

Regards

Hi @cmultimedios,
I have checked with the latest plugin. But the “Default” ticket name isn’t generated from our end. You may try to downgrade the plugin and check if it works.

Regards

Hi @haj12,
You may try the solution from @kientv. We haven’t tested this functionality with any third-party plugin. If you can add the feature request to our plugin’s roadmap, we will consider adding the feature based on our client’s needs.

Regards