Kristiyan Ayvazov

Hello @stevehume,

We had a look at the issue you were experiencing and it looks like it was caused by the parameter added after your home URL. When the website is accessed, it automatically redirects to a URL with /?v=xxxxxxx suffix.

When you update a product, the smart rules are being applied automatically. We purge the product page cache, its parents, all product-related terms, blog page, feeds, and index page.

All of the requests were checked and are working as expected, however, the additional parameter is not being purged. The reason is that when we purge the index page, the purge request being sent is only for the home page. However, it is then redirecting to the /?v=xxxxxxx version which on the other hand is still being cached.

After some research, we noticed that this parameter seems related to WooCommerce’s Geolocate with the page caching support option which requires MaxMind integration. Most likely it keeps this /?v=xxxxxxx URL cached for some time instead of changing it dynamically.

Regards,
Kristiyan

• This reply was modified 3 years, 8 months ago by Kristiyan Ayvazov.

Hello @marcusjwilson,

Please provide us with a link to the website so we can check it.

Regards,
Kristiyan

Thank you for the update, @leseler.

The issue seems related to a cache that is served only if Cloudflare is enabled.

Could you check if you have any additional caching rules in your Cloudflare account?

Regards,
Kristiyan

Hello @mottyo,

We have checked it on our end, however, we were unable to find any issues with the plugin.

In case there are specific steps that we can follow on how the issue can be replicated, let us know.

Regards,
Kristiyan

Hello @leseler,

We have checked the case, however, we were unable to replicate the issue.

We were able to book the service successfully.

Please elaborate on what the issue is and the exact steps on how it can be replicated.

Regards,
Kristiyan

Hello @lcool3,

Please provide us with a link to your website, so we can check the case.

Regards,
Kristiyan

Hello @horiamar,

This is a false positive.

The plugin is compatible with the latest PHP versions.

Regards,
Kristiyan

Hello @bkjproductions,

The Purge SG Cache menu is available for administrator users only.

You may activate the Automatic Cache Purge option under the Dynamic Caching section.

It uses smart purging rules which purge the cache after specific actions such as post updates.

Regards,
Kristiyan

@intelmouse,

If you are using a Plugin for PayPal payments, please check whether a script related to it is present in the exclude list of our Plugin’s Combine JavaScript Files and Minify JavaScript Files options.

You may exclude it and test the payment functionality again.

If the issue persists, let us know

Regards,
Kristiyan

Thank you for your reply, @intelmouse.

In order to troubleshoot the issue, we will need a link to the website.

Regards,
Kristiyan

Hello @intelmouse,

Please elaborate on what exactly the issue is and provide us with exact steps on how we can replicate it.

We will also need a link to the website.

Regards,
Kristiyan

Hello @justpuddingbasins,

Please provide us with a link to the website.

Regards,
Kristiyan

Hello @tavy87,

We have checked the website and we can confirm that the content is cached and the Test tool works as expected.

Regards,
Kristiyan

Hello @kwb1331,

You may exclude the following CSS files by using the Exclude from CSS Combination option.

/themes/experto/assets/css/style-default-min.css
/themes/experto/style.css

If the issue persists, let us know.

Regards,
Kristiyan

Hello @rikuc,

Since the issue is with a conflict between Elementor and WooCommerce, I would recommend you to contact their support team.

In case you are experiencing issues with our SG Optimizer, please describe the case, provide us with exact steps on how it can be replicated, and a link to the website.

Regards,
Kristiyan