ayersc3

Thanks for responding exiadm88.

There was no conflict – I had tested by deactivating all plugins.

I should have been more clear in my update note, at the bottom of my original message… Updating the “duplicate page” plugin was not causing the issue for my “white screen of death.” There was another code issue within my files.

Everything has been resolved – the updated plugin is working fine for us, and with our theme and other plugins.

FYI to anyone else who runs into this issue:

We were able to resolve this with CSS:
.su-posts-teaser-loop .su-post-thumbnail, .su-posts-teaser-loop .su-post-thumbnail img {width: 100% !important;height: auto !important;border:0 !important;}

• This reply was modified 5 years, 6 months ago by ayersc3.

Thanks Alex!!

That did it!

And, thanks for the link.

Thanks. I submitted a support request.

Thanks for explaining, Alex.

Unfortunately, the problem is with all the product short descriptions. But, we’re only in need of fixing a select few, for our purposes.

I’ve entered the code, replaced “XXX” with my product ID # and clicked the “Preview” button. Here’s the result:

string(381) “Message Option 1 Body: We hope you enjoy the latest Volvo TechTips! [Dealer Name] Wholesale Parts Department is determined to earn your business the old fashioned way – by delivering value – Genuine Volvo Parts and service information to help you fix Volvo vehicles right, the first time. Thanks! We appreciate your business. [Dealer Name] [Dealer Phone] ” debug

Is there a certain piece of info I should be looking for to help diagnose this problem?

When putting the code in, I am not able to export a new file. So, I assume we’re looking for a return of data to help diagnose?

Thanks.