axemanbob

I was wondering the same…

Okay… another update… settings sort of seem to be taking if changed on WP.com I think…!

Would still prefer to be able to change things within wp-admin though… currently feels like a broken solution… any idea?

Thanks.

Hi Stef,

I mentioned in my first post that I’ve tried deactivating all other plugins, and it didn’t make any difference.

I must admit I didn’t realise I could change the settings from WordPress.com. Strangely, this seems to work – in general – (and the toggle switch is also changed on my wp-admin dashboard to match). However, the setting doesn’t actually seem to take effect (in particular I was testing the galleries enhancement). Also, even changing the setting on WordPress.com threw up intermittent errors (erred with “There was a problem saving your changes. Please try again.” about 30% of the time, but try again, and it’d work).

So, I’m not sure that the settings are actually taking, even though the toggle switch is changing on my wp-admin dash if I change it on WP.com. Also, I still cannot actually change it in my wp-admin dashboard…!

To cut a long story short, despite trying deactivation of all other plugins, jetpack settings within wp-admin still give me the error, and changing the settings on WP.com seems to toggle the switches, but the settings don’t actually seem to take effect…

HI Stef,

Unfortunately, the issue not being able to change any settings and getting the error is still there. That hasn’t changed at all.

Any suggestions?

Thanks.

Update: I’ve just tried the debug tool, and it’s giving me the ‘We were unable to make an XML-RPC request to your website’ error.

However, I’ve been through the troubleshooting, and I don’t seem to have any issues when I manually test the XML-RPC.php via manual entry into a browser, or via the validation service.

As far as I understand, Jetpack is connected successfully (it does appear in the debug tool, and doesn’t give an error when connecting the account on install).

Have now also tried a basic theme, as well as checking site speed and SSL certs. All have been okay.

Confused!

• This reply was modified 6 years, 7 months ago by axemanbob.