awphelpt

Thank you! Indeed, that answers my problem, because I did delete the default shortcode on a “Thank you” redirect page. Problem solved. This is answer from that thread copied here in full:

“It looks like you may have modified the post payment thank you page. Did you edit that page and make modifications? Maybe you removed the shortcode from there?

Do you have the following shortcode in your “Checkout Result Page URL”?

[accept_stripe_payment_checkout]
You should not modify the page that this plugin creates. That page is where Stripe will post the payment data. The shortcode in that page will catch the data and process the payment. If you deleted the shortcode then nothing will get processed.”

Same here, just installed plugin and tested live for $1 – green check mark, but transaction nowhere to be seen – either in Stripe admin panel or my bank app (or inside WP dashboard in the “Stripe orders” section)… Installed according to all instructions per video. How to fix?

Is the plugin real or does it collect credit card information from all those who installed it? ??

Could I write to you via https://autoptimize.com/ ? I have taken enough of your time already! Thank you

Added code directly to active theme functions.php file, does not work, unfortunately (I did remove one letter “s” to correct for .ru url)… ??

Do I put this code in function.php or where? Willing to test the code, no probs!
Thank you!

The issue seems to be related to domain mapping: I cloned the main site to /test1/ folder, so contact form is here: https://diagnosticdetectives.com/test1/contact/
In this configuration the form shows up with basic settings of the autoptimize plugin.

I am using WP Engine-recommended WordPress MU Domain Mapping plugin for domain mapping…

But on all domain-mapped sites the form disappears… Do you have any suggestions how I could fix that? Thank you!

no, no! There are no language plugins! Never! I run standard multisite install hosted by WP Engine. Primary site is in English. Other sites are “domain-mapped”, but each site is native and there is absolutely no connection between those sites! No posts are linked. No plugins! Those are bad (I tried them years ago…) So issue that sites are in different languages are just incidental… I can clone my primary site in English and I am sure issue will replicate…
Thank you!

I tried excluding this, not sure if syntax is correct:
/wp-content/plugins/ninja-forms
and then this: /wp-content/plugins/ninja-forms/assets/js

Did not work… What I don’t get is why Primary site works OK with default settings… could there be a wrong syntax in default exclusions of “seal.js, js/jquery/jquery.js”? If so, what could be the right syntax? Maybe that’s where the solution lies…

Thank you!

I just don’t see those ninja forms JS in web console. Also, for Primary site (which is, in my case, diagnosticdetectives.com) settings work fine, it is for domain-mapped sites that no forms show up…

Excluding what I see in ninja forms js folder in SFTP-accessed WP folders (e.g., all-forms.js) did not work, but there are 48 files in js folder in ninja forms…

Frank – Thank you for reply!

I have to qualify my problem: I run multisite install, and on primary domain the ninja form works fine: https://diagnosticdetectives.com/contact/

On domain-mapped installs (and with identical Ninja form settings and Autoptimize settings, sites differ only in language) no forms are seen:
https://diagnosticdetectives.de/contact/
https://diagnosticdetective.ru/contact/

In FF web debug console I do not see any Ninja js or errors…

Thank you!