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  • Thread Starter awmitaly

    (@awmitaly)

    Dear Sir,

    The hosting increased my memory_limit, but could not do anything about the max_execution_time as they could not take it beyond 300 seconds for these reasons ““That is not going to be possible I’m afraid, as there is a hard limit of 300 max execution time when using the shared hosting platform, as we’ve found that if it would need to run for longer than 5 minutes, it is likely un-optimized, and that would require a self-managed VPS.
    I have tried everything, including manual uploads via FTP after manually extracting the backup upload folders. I am not sure if I did this correctly. When I select and extract the upload.zip, uploads2.zip, etc. folders, the result is that I have a folder that contains all the extracted folders as they were when they were zipped. Maybe I am doing something wrong in the unzip process? What should the end result be? Should I have a folder containing individual files?
    There has to be a way to solve this problem. The store has been down for 3 days.Thanks for your kind support.

    here is the new LOG from this morning

    https://pastebin.com/nYiGVWdB

    Thread Starter awmitaly

    (@awmitaly)

    Here is the LOG.

    https://pastebin.com/LNuHYmZr

    If I were to create an uploads directory on the desktop, it should contain only the upload folders from the updraft backup or all the folders from the backup. Next, what do you mean by extracting the zipper files on top of each other? Do I highlight all the folders and extract (I use Mac)? I’m not sure it creates the same structure because I have the ewww plugin that arranges the image files with its own logic.

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