Thanks. I have now found them. However, I have an additional problem in that although applicants are uploading the files requested (which they have to, as they are marked as required fields), they are not always appearing. I have got a friend to complete the application form, which they have now done three times. Only 1 of the 6 files they have uploaded has actually arrived. Another member has uploaded their files, one of which appears in the folder but not in their user information.
There is something clearly very wrong here – most likely something I’ve done, but I would appreciate some help please.